03-18-2012 08:27 AM
We received a new computer with Norton already loaded on the system. I ran the appropriate system scan, so that my computer is now secure, but when I try to run Live Update, there are two items that show, "Status: Failed to Complete". The items are Norton 2012 Web Protection Definitions and Norton 2012 Web Protection Definitions (hub). I've run Live Update several times and both are still showing, "Failed to Complete". Please advise.
03-18-2012 08:55 AM
Please try running Live update continuosly and if it fails again to stay protected with latest virus definitions, you can use the Intelligent Updater option. Its nothing but a means to get the virus definitions updated and remember only virus updates and not product updates.
You can download the exe file from this location: http://www.symantec.com/security_response/definiti