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Visitor
burmap
Posts: 5
Registered: ‎04-22-2008

Re: Live Update Takes Too Long

Mel, Janet, and Mat,

 

Thanks for everyone's help.  I just did an update, with 2008, and there was no 13 min. of HD wreaking time.

 

Mat, the reason I started suspending the AluSchedulerSrc was to keep it from trying to update when I did

not want it to.  It was hitting the HD before I started trying the suspending.  BTW, I have not been to suspend

the module with 2008; it seems to be protected.

 

Bill 

Visitor
Floridauser
Posts: 5
Registered: ‎04-27-2008

Re: Live Update Takes Too Long

Hi Mel,

 

Thanks for the info. on NIS 2008.  The posted link did not work for me but I was able to locate the upgrade on Norton's site in the downloads and it was free since I am still under subscription for 2007.  As a heads up for other users, after installing the 2008 upgrade I also had to reinstall the add on pack in order to regain AntiSpam capabilties.  My allowed and blocked lists were apparently cleared out during the reinstall and I think the AntiSpam did not integrate completely on one of the computers but I will deal with that later.

 

Hi Matt,

 

I had been experiencing the problem (unresponsive or slow applications for extended period) with the system under NIS 2007 when the system cold booted.  Don't believe I had the problem coming out of Hibernate mode but not positive.  Based on Process Explorer, the processes that appeared to be running were LuCallback Proxy Module and Live Update Engine Com Module.  However, the 2008 installation seems to have alleviated that problem on our systems and these processes now only appear to run for maybe 3 minutes.  The solid I/O led disappears around 8 minutes after reboot rather than 15 minutes when using 2007 and I believe much of that 8 minutes can be attributed to the loading of other software.  I'll see how this goes once a few live updates have run and report back in the future if there still seems to be a problem. 

 

Thanks to all,

Janet

 

 

Symantec Employee
matt_phillips
Posts: 422
Registered: ‎04-07-2008

Re: Live Update Takes Too Long

Hello again, Janet.

 

I'm glad to hear that the migration solved the drain on resources at boot, but I'm sorry about the lost settings and lack of a head's up on the Add-On Pack change that was going to be required. Thanks for your patience and do let us know if you have any questions or run into a problem with 2008.

 

Matt