Norton Internet Security / Norton AntiVirus

[Can_Muhtar]

Nearly 2 hours have passed without any live updates. Any official explanation as to the problem would be appreciated...

[yank Trojan Terminator]

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Can_Muhtar wrote:

Nearly 2 hours have passed without any live updates. Any official explanation as to the problem would be appreciated...

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Could it possibly be because there were no new updates to be sent?  Unoffically mind you!

[Can_Muhtar]

May be. But I thought there may be something wrong, because, as you must also know, there is usually a live update every few minutes

[Bombastus]

Those aren't Live Updates (those happens three times a day), but Pulse Updates. They are usually frequent, but it happens that hours pass in between, and there is nothing to worry about.

[binhvirile]

Hi,

Have you just installed the Norton product or for a long time? Please check if the Auto-Update Setting is turned on.

On the other hand, you can download the lastest update definition manually from the folowing URL:

http://www.symantec.com/security_response/definitions.jsp

Regards,

Tran Thanh Binh

[Can_Muhtar]

UPDATE: 3 Hours and no Live Updates...

[Holly]

I have version 19.8.0.14 and I noticed that it says I haven't had any live updates for hours on two different computers, but when I look at Recent History I am still getting updates. Also if I click on Run Live Update I'm getting them, so there must be a problem with the  notice part next to Run Li ve Update.

Holly 

[Can_Muhtar]

@Holly,

Thank you for the heads-up. I have the latest version as well, and noticed too that in the recent history, it appears I'm getting the updates also. So probably the user interface has a problem(?) I hope somebody at Norton notices and fixes it sooner rather than later...

[Holly]

As of 11:10 AM EDT it's working now ( showing that a Liveupdate was done when it was done).

Holly