Reply
Newbie
scuttlebut
Posts: 1
Registered: ‎06-27-2012

Log.Lue files

I have huge Log.Lue and TempTrimLog.lue files 4GB each. How do I remove these old files as they are causing problems with running a defrag on my computer?

dickevans
Posts: 9,196
Registered: ‎04-08-2008

Re: Log.Lue files


scuttlebut wrote:

I have huge Log.Lue and TempTrimLog.lue files 4GB each. How do I remove these old files as they are causing problems with running a defrag on my computer?


Welcome,

Have you tried using windows explorer? Also, what is your operating system and the version of which Norton product you are running?

Thanks

Dick
Win7x64 SP1 current NIS V20
Symantec Employee
prasanna_a
Posts: 1,033
Registered: ‎05-09-2011

Re: Log.Lue files

Hi,

 

They are just live update related log files and you can directly delete it from the %program data% folder in which you are seeing these log files. Next time when the live update runs, these files will be recreated but not of huge size this time. Before you can delete those files you will have to turn off the product's tamper protection from Settings->General->Admin Settings. Make sure you turn it ON again after deletion.

 

Regards,

Prasanna