Norton Internet Security / Norton AntiVirus

[artfreak]

Hugh for future reference with this new laptop can you please elaborate a bit on your info about laptops beign special mix ?

I did wonder why I had to reverse the restore, never ever had trouble doing them on desktop xp, would update norton after.

Would restore screw up any brand security then? I assume a clean uinstall would fix it?  I did but still want to know if thats what fixes it?

I have a a665 model toshiba, I only have about three or so toshiba process running on start up mostly hd protect.

I would really like to know if I can do restores anymore on lap or desktop and about laptops thanks!! :)

Just a footnote I did the restore to try and solve the ie issue when it orig, it orig same time others started complaining about ie apparantly I didnt know it tho.

Ive learned so much here and owe much to all of you thanks for input! :)

[huwyngr Norton Fighter]

art,

Without knowing your sub-model of that A655 I can only pluck one at random S6057 and it's support page:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=268144... 

Under downloads lists 6 pages of different files tailored for that model .....

So if anything gets mixed up or deleted then some function of the laptop my stop working -- fingerprint reader, disk burner, graphics display ...... and even if the graphics chip appears to be a familiar NVidea one its intenals are likely to have been tweaked to suit the requirements of the system.

I don't know about other security systems but since all effective ones dig deep into the operating system and are designed to protect themselves and the system from changes then I would not rule it out as a general problem -- I would say it would be best to assume so.

Norton has indicated a precaution to take to disable a function in the Norton protection before a system restore but someone else will have to indicate what that is since it's not part of my experience.

In general I would suggest you have to determine the likely cause of a problem -- is it in the operating system or an application or due to incoming malware -- before taking steps to try to deal with it. That's one reason why we ask so many questions here at first since we can't see what is going on or any clues that may be visible or detectable.

Different PC makers have different approaches to a massive recovery but the most common nowadays is the hidden partition containing an image of the original factory installation with all the pre-installed applications but of course without your own installed applications and created data files and with many of these you can also make one set of recovery disks to keep apart and use when for example the hard drive fails and you can't access the hidden partition. (Note, not if the hard drives but when ....)

Some -- including Toshiba -- will sell you a set of recovery disks if you have not made them and the price is now usually about $20, down from what used to be exhorbitant.

Some makes, HP/COMPAQ I know have an additional valuable feature in the hidden partition and that is the ability to pull individual files like drivers or even one of the pre-installed applications and install that but only from the hidden partition and not from the recovery disks.

I hope that helps. If you can back up all your personal files and if you think something is seriously wrong with the Windows insstallation you might consider the factory recovery route and reinstalling Norton from a clean download.

[artfreak]

thanks :)

I did make recovery discs it took 6 discs and guided me thru' it.  I was never able too w/ old xp desktop it would stop for some reason telling me partition space too low, never wanted to screw w/ it.

I do use external back up hd little 70 buck thing.

yeah I see what ya mean, that model has a lot of what mine does. I have a nicer model but its similiar. I dont use/ start most of the toshiba stuff but some of it is just part of its daily running naturally.

I guess if Im ever forced to do a restore I will re install nis or whatever security I run after updating windows, best I can do.

I dont generally just do restores, done a handful in many years. But I had no idea it was a problem, I was lucky in the past.

My toshiba has files to reinstall all its extras toshiba programs and on thier site but still messing it all up would be a nightmare I wont be using that anymore unless death is imminent!  ( I realize any system software etc could foul up now, they really should inc warnings LOL).

Ive noticed the laptop is diff' for one thing process' dont get run as often since it isnt on all the time. I have to stay on top of updates of all sorts.

Thanks for info appreciate it.

[bjm_]

artfreal wrote > I do use external back up hd little 70 buck thing.

Is this ext HD to backup user files etc.   Or,

Do you have a saved pre-Grinch complete system backup image ?

Not suggesting ... just wondered if you have a known good saved system image pre visit from the IE8 Grinch. 

If you do ....How old is it ?

I was not aware of your attempts at system restore / reverse system restore.  Sorry, I should have asked. 

Did you perchance disable Norton Product Tamper Protection before your Sys Restore attempts.

The Community (by my reads) points to disabling Norton Product Tamper Protection pre Sys Res with the caveat warning that System Restore is a misunderstood overused, misused utility that may/will break Norton.

[huwyngr Norton Fighter]

Wer'll be here when you want something .... I hope .... <g>

[artfreak]

Thank you for info! Id never read to to disable tamper protect!   If I decide to ever do that again I will, but after reading Hugh's info I may try very very hard not to use it ever again.

I did immed reverse the restore but still.  I did reinstall norton since then tho' to no avail.

I mean before I started w/ my new security.  yeah i have current restore points tho' I fear using them now LOL.

And orig win back up discs.  My external back up is for files and such.

thanks so much for help I do appreciate it :) I will prob nose around in here in may see things changed for better or worse :)

If I can wait LOL.

[artfreak]

Just incase I should tell norton techs:   The problem I have consistantly opening ie, is only on limited user side, both w/ nis and with ncss.

Ive gone fully to mse and comodo but wanted this out there so maybe just maybe they can work on it or if anyone else has the issue if they run limited users side.  Im win 7 sp1 was nis 2011 ie8 then ie9.

Would like to return to norton one day, wont renew now but hope to one day!

***Can anyone tell me how long I have to not renew before I qualify for trial?  I wont renew in future or purchase key till I see if this ie thing is cleared up on my limited user side.

[AllenM Norton Fighter]

Hi Artfreak,

I hope to see you return one day. You have been with us for quite some time.

I am sure that these problems are solvable.

Best wishes in whatever you decide to do.

Allen