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Newbie
jacobson00
Posts: 1
Registered: ‎07-17-2009

Lost Product Key NIS 2009

[ Edited ]

I lost the envolop that has the product key. is there any way i can get the product key? i reinstall my os and forgot to get the product key. can norton help?

it's version 2009 

 

[edit: Changed subject for clarity.]

Message Edited by shannons on 07-17-2009 10:09 PM
delphinium
Posts: 9,680
Kudos: 2,855
Solutions: 282
Registered: ‎11-21-2008

Re: Can norton help?

Jacobson00:

 

When you activated your Norton for the first time, the key would have been added to your Norton account.  If you go there, and click on your product, your key will be noted there.

 

If you have diffculty Customer service chat is here:

 

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs 

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: Lost Product Key NIS 2009

Hi Jacobson00,

 

Welcome to Norton Community!

 

If you had already installed NIS 2009, go ahead and check in your Norton Account. The Norton Account saves the Product key when you activate and register NIS 2009 for the first time. If you are unable to locate it in your Norton Account, then only you need to contact the Customer Services.

 

yogesh

huwyngr
Posts: 18,959
Topics: 906
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Registered: ‎04-13-2008

Re: Lost Product Key NIS 2009

Another place you can look for your key is in My Documents where you should find a Symantec folder and inside that a file called Key.txt which contains the key and other information -- and you can just copy/paste from there into the Activation box without having to format the string!


Hugh