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Visitor
rich31
Posts: 5
Registered: ‎01-23-2010

Missing the green ticks with norton safe web.

Hello,

 

For whatever reason, my google searches are missing the safe web green ticks next to every link. I have norton safe web enabled as well as the other add ons so I am not sure why it is not working. Bing and yahoo searches also do not work, but norton's safe search works fine.

 

 I can get safe web green tick searches to work using google, bing, etc if I rihht click and run internet explorer 8 as an administrator. This is on windows 7.

 

Any thoughs?

huwyngr
Posts: 21,829
Topics: 1,038
Kudos: 2,864
Solutions: 380
Registered: ‎04-13-2008

Re: Missing the green ticks with norton safe web.

The actual tick was I think replaced by the OK icon or is it by the Norton Secured?

 

  •  Missing green ticks with NIS2010 - Norton Community

     

     

     

     

    The above is what I see with Google / IE8 / WIN 7 32 bit .... is yours 332 or 64 bit ?



  • Hugh
    Visitor
    rich31
    Posts: 5
    Registered: ‎01-23-2010

    Re: Missing the green ticks with norton safe web.

     

    I think the problem I am seeing is different. I am missing the green circles next to all the search links. So far they only work if I right click and run IE8 as an administrator.

     

    this is with version 18.5.0.125.

     

    It was working fine yesterday. I don't know what could have changed,

    Visitor
    rich31
    Posts: 5
    Registered: ‎01-23-2010

    Re: Missing the green ticks with norton safe web.

    This is Windows 7 64bit with the 32bit browser.

    Visitor
    rich31
    Posts: 5
    Registered: ‎01-23-2010

    Re: Missing the green ticks with norton safe web.

    I figured out what is wrong. The Microsoft XML DOM Document add-on was disabled which will break the green cicrles next to each link.