08-31-2012 08:51 AM
Norton keeps detecting and deleting these viruses but they still keep coming back.
Trojan.Gen.2 80000064.@
Trojan.Zeroaccess.B 80000000.@
Trojan.Gen.2 000000cb.@
Trojan.Gen.2 00000004.@
Trojan.Gen.2 80000032.@
Can anyone please help
Solved! Go to Solution.
09-01-2012 05:37 AM
It has been almost 24 hours and no one has replied. I notice that alot of other people seem to have the same problem as me. Is it alright if I follow their threads as well?
Anyway, I'm also going to use this chance to add some more information.
I use Windows 7 64-bit
The viruses keep appearing in my $Recycle.Bin
09-01-2012 09:39 AM
Same exact problem here...please help....
09-01-2012 01:52 PM
Please do not follow instructions given to other users. The steps are tailored for individual machines and using them on a different system can cause damage. Post your issue in your own thread and wait for a response. Bumping your thread will cause further delays, as the requests for help are taken in the order received - which means the oldest at the bottom are responded to first.
09-02-2012 12:47 AM - edited 09-02-2012 12:49 AM
schen60 wrote:It has been almost 24 hours and no one has replied. I notice that alot of other people seem to have the same problem as me. Is it alright if I follow their threads as well?
Anyway, I'm also going to use this chance to add some more information.
I use Windows 7 64-bit
The viruses keep appearing in my $Recycle.Bin
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
1. Find
2. Break
3. Destroy
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
)
Download these 2 programs to you desktop ready just in case after the break you have no Internet Don't run them yet
http://www.bleepingcomputer.com/download/farbar-se
http://www.bleepingcomputer.com/download/combofix/
And yes for users reading I Infected my system with this variant and watched what happened during and after the break.
Quads
09-02-2012 09:44 AM
Hi, thank you very much for replying and helping me with this problem. I have downloaded both programs to my desktops and await for the next step. On another note, Norton is no longer detecting any of the viruses now. I don't think I did anything to cause this, but I'm a bit worried what this means.
09-02-2012 06:06 PM
Download the 2 attached .txt files, and remove the .txt extension so that you have the files end in .reg (ZAFix1.reg) etc.
Then click to run the files and then the system should ask if you want the data added to the registry, answer = yes. A cofirmation message should them appear saying that the data has been added..
The other way is to right click the files and choose "Open With" from the menu, and you should see Registry Editor as an option to choose.
For me this repaired the 2 Windows registry keys in question. So then I could after deal with the rest and also repair broken services.
Quads
09-03-2012 02:28 PM
Ok, I have download and installed them.
09-03-2012 08:13 PM
Run FSS.exe, Tick all the boxes before running the scan and post back a log.
Quads
09-03-2012 08:19 PM
Alright, here it is.
