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Newbie
mdm6wc
Posts: 1
Registered: ‎12-18-2011

My Norton Antivirus is not working

My Norton Antivirus is not working.  I tried to follow the instructions on your website, but I received an error message when trying to run a LiveUpdate.  Please help.

PapauZ
Posts: 6,766
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008

Re: My Norton Antivirus is not working

Hi,

can you please tell us some more details what you problem is plus the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 19.2.0.10)

Thanks!


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16