10-13-2011 02:44 AM
Bought a one year Internet Security 2011 and installed it last night. It boldly tells me that I now have 139 days of protection. I imagined a year would be 365 days?? Tried all the help stuff - nothing works. \the virtal assistant is useless. Can't find a phone number - anyone know how to reset the days - or how to contact Norton to get some help that actually works?
10-13-2011 03:10 AM
Welcome to Norton community forum.
Please Contact the Norton OnlIne Customer Support via the CHAT route as below -- it uses the computer keyboard, not the phone and all the feeback is that they will sort this out quickly and painlessly.
To contact customer support Click on this link and work on from there. You may have to scroll down a little to see the CHAT button.
Note that that link is to the USA/CAN website so if you are located elsewhere I'm sure you will be able to find the equivalent location on your local Symantec website.
10-13-2011 03:44 AM