Norton Internet Security / Norton AntiVirus

[mysoul]

Hi All, twice in the last year i've had to use ERUNT to recover the Registry

and  even though,i disabled Anti Virus,Sonar Protection,Firewall and İntrusion Prevention  beforehand,

my NİS2012  afterwards became unusable and had to be  Un installed / Reinstalled.

Any ideas anyone what else i could do in the future,to prevent this from happening again?

Thank you.

[MagnusLindh Super Contributor]

Hey

What Operating System (OS) are you using on your computer?

Do you have all the updates and the latest Service Pack installed on your computer?

Do you have the lastest version of NIS 2012, latest version is NIS 19.2.0.10?

Have you run Liveupdate until you have all the updates downloaded via LU (Liveupdate)?

Have you had another Real-Time Security Program installed on your computer, but you removed/uninstalled it from your computer?

Have you always used Norton Internet Security as your first choice of protection on your computer?

Can you be abosolutely sure that its Norton Internet Security that is creating these problems with your Registry?

Good Luck

Sweman

[Bombastus]

If you restore your registry from some earlier point, when it comes to a program such as NIS, that digs to deep into every crevice of the OS, there is no way it is going to continue working properly with an old registry. Many keys will have changed since the backup, and restoring the old ones will have them point at some things that aren't there or have changes since then.

You should probably look at why you need to restore a corrupt registry with such frequency. It should never become so messed up that you need to do anything special with it.

[mysoul]

Hi sweman,

1.    W XP HOME SP3

 2. Yes

3. Yes

4.Yes

5.No,always had Norton and  upgraded to the latest version

6.Yes

7.NO NO that' NOT what i meant. Due to some other (tottaly independent from the NİS2012) issues,the registry got corrupted and needed to be recovered with ERUNT.

The problem is that AFTER the NİS2012  gets disabled,(to perform the Registry recovery)RE ENABLİNG İT  doesn't work and needs to be UNİNSTALLED and Reinstalled as a result.

What can i do to prevent the NİS2012  from getting unusable,that is my question.

Thank you.

[mysoul]

Thanks for your effort  Bombastus,however i don't think you are being realistic here.

Needing to Restore  the Registry  is something that can happen in daily computing.

That's why programs like ERUNT exist!

Twice in one year is not often,it can due to circumstances happen.Didn't need to do that at all for many years before that.

İ agree with you on the other point you made.

Thanks anyway

[yank Trojan Terminator · Accepted solution]

My experience with the registry is that ERUNT needs to be run prior to ever opening the registry so that you have an up to date backup of the registry, before you start making any changes - or even just looking around.

That said, you mentioned using ERUNT to recover the registry.  I would guess you are using an old backup foubnd within C:\Windows\ERDNT.

Something you can try, is to get NIS 2012 back up and running and at that point in time make a backup of your registry.

I am not an expert in this area, but it seems like in order to restore the registry the only function in NIS that might need to be temporarily disabled may be Tamper Protection. 

Anyway by taking a backup with NIS up and runing, I would think that would be the "backup registry restore" of choice in order not to lose NIS.

One addtional comment, ERUNT can be setup to make automatic backups on a periodic basis.  With the automatics, you could have the most recent (with NIS runing properly) saved and also current.

I'm sure someone will jump in if I am incorrect, as I am a bit out of my comfort zone working with the registry.

[mysoul]

Thanks for your reply yank,

ERUNT makes a new Registry recovery point  every day upon  starting the pc.

Have not set it for periodic auto back ups,will investigate that.

Your comments and sugestions make good sense,will give them a try..

And yes i do disable 'tamper protection,forgot to mention it.

Thanks a lot man,it's appreciated.

[Anna1]

I have been corresponding with various forums regarding choices involving A/V, f-wall, malware and also ERUNT vs  Norton and system restore.

I know enough to disable tamper protection to run system restore.

I think it follows you have to disable tamper protection to use ERUNT.

I am debating using MSE, Private Firewall, malwarebytes and also ERUNT,

 OR

Norton and system restore(disabling tamper protection).

The conflicts are becoming quite numerous and confusing.

I only wanted to interject that my opinion is that you must disable tamper protection if you are to use ERUNT.

at the least.

 Is there anyone who is successfully using both ERUNT and Norton and if so, what modifications do you make?

[mysoul]

Thank you for your input,

however the problem has been resolved.

By that i mean that i contacted the creator of ERUNT,

who has advised me that, no matter what you disable (in your security suite)

by restoring the registry,to a former date will make it necessary to re install,

the security suite.

Disabling Tamper protection(as i certainly did) and whatever else,

won't do any good at all.

However that certainly works with Windows System Restore(have tried that successfully in the past)

So that's that.

Regards

[Anna1]

Kudos are in order for contacting the creator of ERUNT and resolving this issue.

I will reinstall the security suite when I run ERUNT.

I find that reinstalling the suite is the amswer to many of its problems.

Thank you for digging out the answer.