Norton Internet Security / Norton AntiVirus

[gb123]

I have an XP computer that was brought in for service. Luckily I ghosted it. I had a definition from sept. 2011. I downloaded a newer definition, but after it was applied, the only way it would be able to lo online was if I went into windows services and stopped NAV auto protect and then turn it back on. It would be OK until it was rebooted and then I would have to go into services again.  I brought back the original image which had the Sept 2011 definition and all was OK with that definition. Figuring that it was a bad definition, I waited a few day and downloaded a different definition. This time, after applying it the computer crashed with a blue screen and many error reports.

 EX. [mrxdav.sys  (0X000000d4),    cdloader@.EXE FAILED TO INITALIZE ]

[ ERROR PARSING  windows\microsoft.net\framework\v2.050727\config\machine.config, ] 

 [  parser returned error 0x0004005, ]

[pmc loader.exe   process id=0xa80(2688) thread id 0xa84(2692) ]

[rdbss.sys  0x000000d4 ]

I have tried different definitions but always get the same results.  It will not work wit any of the newer definitions later than sept. 2011.   

Does anyone know why the definitions are no longer working??

[delphinium Norton Fighter]

Your product may be too old to handle the new updates, or you need to update video, audio and network drivers.  Bottom line is that the 2005 product is not capable of protecting you from modern malware.  Users with a current subscription are encouraged to upgrade their product for free each time a new version comes available.  Upgrades are only available for 2006 and newer.  It will mean purchasing a new subscription. 

The error has to do with .NET Framework.  Have you updated that to  v4?  Are all Windows updates completed?  Do you have service pack 3 installed?

[floplot Norton Fighter]

Hello

I believe  that the Oct windows updates had to do with the Net framework and had several updates about it.. I would suggest to check and see if you have done the Oct. windows updates.