10-23-2010 01:38 PM
Try a speed of your connection: http://www.speedtest.net/
2 suspects: Slow connection, large file.
How long does it takes to load: http://www.education.gov.yk.ca/pdf/pdf-test.pdf
It shouldn't take more than a few seconds (or minutes), depending on conection. What PDF reader you have? If you have adobe reader, I recommend you switch to foxit reader, which is lighter AND faster
10-23-2010 01:45 PM
Welcome to the Norton Community Forum
Can you please tell us about your computer? What operating system and service pack and is it 32 or 64 bit? Were you having any problems with NAV 2010? When you say auto-updated, do you mean you went to the update center to do your upgrade? What firewall are you using since you have NAV 2011 which doesn't contain a fire wall? Thanks.
Success always occurs in private and failure in full view.