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EdWms
Posts: 4
Registered: ‎11-09-2009

NAV 2011 - extremely slow downloading

Recently auto-upgraded from NAV 2010 to 2011 (v18.1.0.37).  If I go to a webpage that downloads a PDF, it is incredibly slow.  Ideas, suggestions?

 

Thanks!

Regular Contributor
Tywin7
Posts: 1,465
Registered: ‎09-02-2010

Re: NAV 2011 - extremely slow downloading

Try a speed of your connection: http://www.speedtest.net/

 

2 suspects: Slow connection, large file.

 

How long does it takes to load: http://www.education.gov.yk.ca/pdf/pdf-test.pdf

 

It shouldn't take more than a few seconds (or minutes), depending on conection.  What PDF reader you have? If you have adobe reader, I recommend you switch to foxit reader, which is lighter AND faster

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floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
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Registered: ‎04-11-2009

Re: NAV 2011 - extremely slow downloading

Hello EdWms

 

Welcome to the Norton Community Forum

 

Can you please tell us about your computer? What operating system and service pack and is it 32 or 64 bit? Were you having any problems with NAV 2010? When you say auto-updated, do you mean you went to the update center to do your upgrade? What firewall are you using since you have NAV 2011 which doesn't contain a fire wall? Thanks.

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