Norton Internet Security / Norton AntiVirus

[Huylym]

Today Win XP and/or NAV Symantec Framework  (ccsvchst.exe) had some kind of error, that resulted in Data Execution Prevention shutting down Symantec Framework.  There was also some association with the dump tools Windows Error Reporting Tool and Dr. Watson Debugging, both of which I think happened immediately before the DEP shut down Symantec Framework (or possibly at the same time.)  I had accessed the Symantec Help Files through the NAV GUI just a minute or two before, but I"m not sure if that had anything to do with it..

I was wondering what the significance of this can be.  I have done scans in safe mode with NAV and Malwarebytes, which were neg.   I plan to download and run SuperAntiSpyware.   Thanks for any info.

[Huylym]

Addendum:  I downloaded SuperAntiSpyware to run, too, and when I check it's "properties", the digital signature does not have any timestamp date, and there is no secondary signature like most files have.  I thought that was unusual, but Norton Insight says the file is good. I haven't installed it yet.   If anyone else has the downloaded installer file, are you seeing the same thing per thesingle  digital signature and no signing date?

[RichD]

Hi Huylym,

I just experienced exactly the same symptoms that you described, and I am having the same questions. It happened about half an hour ago,  When this happened, the Norton icon disappeared from the tray, and I'm not sure I had any anti-virus protection after that, so that's when I decided to re-boot the computer in order to have NIS2011 up and running again.

I am now thinking that something strange must have come in via LiveUpdate that is incompatible with Windows DEP.  I have never had this problem before, and it is strange to see that this is happening when I am just using Norton to examine some Norton logs and some Norton help files.

Does anyone know what is going on? 

Thanks,

RichD