Norton Internet Security / Norton AntiVirus

[LittleAlf]

Hello fellow Norton users,

I finally found the time to investigate a little bit more: After uninstalling NAV2010 the problem described in my previous post still persists!

With other words: NAV2010 is NOT the cause for crashing WMP11.

Now the tedious work of finding the cause still remains for me to do.

Thanks to everybody for their suggestions.

Best regards,

LittleAlf

[dbrisendine Norton Fighter]

The error is in the codec for the AVI file playback.  Try and find a different codec for AVI file playbacks.  You can find more information on the codecs and compressions used in the audio-video files in this Microsoft KB: http://support.microsoft.com/kb/316992 .