03-07-2010 09:43 AM
Hello fellow Norton users,
I finally found the time to investigate a little bit more: After uninstalling NAV2010 the problem described in my previous post still persists!
With other words: NAV2010 is NOT the cause for crashing WMP11.
Now the tedious work of finding the cause still remains for me to do.
Thanks to everybody for their suggestions.
03-07-2010 01:20 PM
The error is in the codec for the AVI file playback. Try and find a different codec for AVI file playbacks. You can find more information on the codecs and compressions used in the audio-video files in this Microsoft KB: http://support.microsoft.com/kb/316992 .