05-09-2012 02:25 PM
As SOJ suggested, you may be running NAV and using the Windows Firewall. I have that configuration as well on one WinXP PC. TV is working on that PC with no problem. I just connected to that PC & here is a screen shot of the Windows Firewall settings for TV.
05-09-2012 02:30 PM - edited 05-09-2012 02:32 PM
http://screensnapr.com/v/F9A6uF.jpg Than please explain that... I do only have norto antivirus.. it is saying that it is Norton....
Since you say that you are running Norton Antivirus, then the TV message may be in error. It might be incorrectly considering any Norton product as NIS. Did you ever have NIS installed on that PC and at some point replaced it with NAV?
What is the status of the Windows Firewall - on or off? If it is on, have you tried turning it off just as a test to see if TV would then run?
05-09-2012 03:21 PM
I agree with nikki605 that the Teamviewer alert is probably seeing NAV, and assuming it is NIS and its firewall causing the issue. Nikki605's screenshot should be visible once it has been approved by the forum moderators
05-09-2012 04:06 PM
Please try the steps mentioned to change the settings in Windows Firewall to check if it is blocking TV.
If that does not work, try Norton Removal Tool (www.norton.com/nrt) for removing the Norton program completely and re-install it from www.norton.com/nav12 (assuming you are using Norton Anti Virus). This will remove any traces of any other Norton program in the computer and make the TV clear any false detections.
05-09-2012 04:42 PM
I did check my windows firewall and it is saying that it is "Norton Internet Securty" is blocking it from going onto the internet... I have a windows 7 Home Premium... I have never had any other Norton on here but the "anti Virus...
05-09-2012 05:00 PM
The notice you are seeing is not from Windows Firewall, it is from an apparently confused Teamviewer. You need to go into the Window FIrewall settings and make sure that an exception for Teamviewer is enabled.
05-09-2012 05:15 PM
I would like to apoligize... I am sorry I made you guys go all through this... But thank you a bunch!!! What I finally did was delete teamviewer again and this time it works=) So thank you to everyone! I will be giving all who contriubted kudoz=)