08-07-2013 11:08 PM
I gave these instructions
ake a copy of FRST64.exe and place it on your Desktop
Download the script attached, needs to be the same file name as well (fixlist.txt), on to your desktop, so that fixlist.txt is next to FRST.exe On the desktop also . as FRST will use the txt to do as I ask., To deal with the items thathas to be done in Normal mode.
Right click FRST64 and Choose "Run as Administrator"
Once it loads do this,
When the tool opens click Yes to disclaimer. (if it still does this)
Press the Fix button just once and wait., I is doing what I asked it to do
The tool will make a log on the Desktop (Fixlog.txt) please post it to your reply (attach).
So where is it.
I have abou had enough of this, The reply "That's been done" is not the instructions The instructions have an new fixlist.txt and for FRST to be run in Normal mode. and for the fixlog to be posted.
Reason being FRST works differently in Normal / Safe Mode in what it can do ans what is shown in logs, fixed by FRST.
Items were "fixed" in Recovery Mode but other items can not be and that was why the change and new fixlist and the new fixlog output.
This still has not dealt with the registry changes in Windows and anything else.
But I have had enough of this carry on, twice now. It is not the first time I have had trouble with PC Techs, degree in ........ users who are like this.
I give instructions I want them followed. As I know how the tools work and how to deal with each part. Not to just get back "That's been done." or earlier "did you get the log" The previousl logs and scripts become viod as each script is created and as the pieces are taken but others remain to repair or remove.
08-07-2013 11:53 PM
I am just tired of trying to get it through to you, with no success so I am done, Best thing to do is to give the system back stating I couldn't do it as I could not do as instructed twice.
And still not done as I asked, but now can't after 2 goes at trying to get through to the PC tech.
08-08-2013 06:24 AM
As Quads is no longer working with your system, you should try one of the free malware removal sites mentioned by Krusty13 in the post above.