Norton Internet Security / Norton AntiVirus

[samuelsholbrook]

OS: WINXPPRO32SP3Current.

NIS 19.7.0.9

This is an ongoing problem.

Have reinstalled numerous times with the same result.

I run a full system scan after reinstall and running LiveUpdate, but before doing a normal restart (not the restart that is part of the reinstall).

LiveUpdate is working ok.

After the first restart following the reinstall, settings will not display, history will not display, and scans will not run.

[yank Trojan Terminator]

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samuelsholbrook wrote:

OS: WINXPPRO32SP3Current.

NIS 19.7.0.9

This is an ongoing problem.

Have reinstalled numerous times with the same result.

I run a full system scan after reinstall and running LiveUpdate, but before doing a normal restart (not the restart that is part of the reinstall).

LiveUpdate is working ok.

After the first restart following the reinstall, settings will not display, history will not display, and scans will not run.

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Are you by chance on a Lenovo product?  If so please look in Add/Remove Programs and see if RapidBoot 1.0 is present.

Was/is there any other security programs installed prior to installing NIS 2012, or was it after an update of NIS 2012?

How did you uninstall/reinstall?  Did you run the Norton remove and reinstall tool or the Norton Removal Tool to accomplish the reinstalls.

[samuelsholbrook]

Are you by chance on a Lenovo product?  If so please look in Add/Remove Programs and see if RapidBoot 1.0 is present.

No.

Was/is there any other security programs installed prior to installing NIS 2012, or was it after an update of NIS 2012?

Just MS, don't know.

How did you uninstall/reinstall?  Did you run the Norton remove and reinstall tool or the Norton Removal Tool to accomplish the reinstalls.

Both NRnR and Norton Removal Tool.  Tried both numerous times.  Same result in either case.

[AdityaTiku]

First uninstall then try installing an older version of NIS and then upgrade it to new one.