04-21-2008 05:24 AM
WIn XP Home Edition
AMD 64 Laptop
180 days subs avail
I have a problem with the NIS 2008 repeatedly notifying that I need to update the program, even though there no more available.
I 've already downloaded the latest updates and the "fix now " button still asks for Liveupdate . When I do go to update screen it checks, states it completed loking and message reads at bottom "your system up to date " But the Orange warning flasher states it needs attention.
Any Suggestions ?
Solved! Go to Solution.
04-21-2008 06:22 AM
hi Kamaluk - can you relay what your virus definition date is? i've seen quite a few posts about def's falling out of date even though liveupdate says none are available. also, can you confirm whether you have any error messages - here's how to check:
1. click on the Norton Internet Security tab in main program
2. open the Reports and Statistics section and click "View Activity Log".
3. At the bottom will be an Error Messages section.
also, did you try autofix? run it through Help & Support in main program.
04-21-2008 07:45 AM
Thanks for reply.
Virus def date was as of Today ..21 Apr 08
Tried the Autofix button, went through 2-3 different menus fixes. Eventually the Intelligent auto updating program fixed the updates.
Back to green now
Strange though it repeatedly kept on failing ?
Appreciate the help though.