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Regular Contributor
blegs38552
Posts: 86
Registered: ‎09-10-2008

NIS 2009 Settings

Running version 16.5.0.135 on Windows 7 RTM.

 

When I click on settings, whether it be for Computer or Internet, it takes 5 minutes or more before the settings are displayed.

 

Is this normal? Is there a reason that this takes so long? Is this another Win 7 incompatibility?

ASUS Intel i7 desktop 8 GB RAM, 2 GB discrete Video RAM, 1 TB HDD, Windows 7 Home Premium, NIS 2012
delphinium
Posts: 9,680
Kudos: 2,855
Solutions: 282
Registered: ‎11-21-2008

Re: NIS 2009 Settings

The 16.5.0.135 version was not designed to be compatible with WIN 7.  I'm not entirely certain if the new version  16.7.2.10 is still available for download at this site.

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl...

 

 

You will need to use the Norton removal tool to remove your present version, and a reboot.

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1...

 

 

If you develop Symantec framework errors return for the hotfix.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Rootkit Eradicator
Posts: 5,220
Registered: ‎05-30-2008

Re: NIS 2009 Settings

As delphinium points out, 16.5.0.134/5 is Not Compatible with Windows 7; therefore, please install the N.I.S. 2010 Beta until a Compatible Version of N.I.S. 2009 is Released, or N.I.S. 2010 is out of Beta.  Thank-you.

 

Tuesday, May 21, 2013: The Symantec THREATCON was Changed to Level 1: Normal | Tuesday, May 14, 2013: Microsoft "Patch Tuesday" | Sunday, May 05, 2013: Microsoft Internet Explorer 8 Zero-Day Vulnerability (Update Released)
Regular Contributor
blegs38552
Posts: 86
Registered: ‎09-10-2008

Re: NIS 2009 Settings

I'll wait for a patch - I still have 3 months to go on my subscription and have no intention of ditching NIS 2009 for 2010 before then.
ASUS Intel i7 desktop 8 GB RAM, 2 GB discrete Video RAM, 1 TB HDD, Windows 7 Home Premium, NIS 2012