Norton Internet Security / Norton AntiVirus

[snrweb]

Hi, is it possible to import a Norton Password Manager 2004 file (.NPM) into NIS 2009's Idenitity Safge feature? The NIS2009 installation is on a new computer and the .NPM has come from the old computer.

Most grateful for any assistance.

Regards

[PapauZ Norton Fighter]

I think the fastest way is if you open the Identity Safe settings: click on Backup, and try to revert back to the logins from 2004. But before doing that save your 2009 login files by creating a backup if any errror happens!!!!!
If it's not compatible it will tell you that it can't revert back, if it works with the old NPM files too, it will do it without errors.

Let us know the results ;)

[yogesh_mohan · Accepted solution]

Hi snrweb,

I have sent instructions as a private message. Please look for the in the upper right hand corner of any community page to access the message. Go through the steps mentioned in my private message and reply back to me. I have provided the same instructions for this:

http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=43796

Yogesh

[snrweb]

Yogesh's steps worked great. Install and eval of Norton Confidential, import .NPM file into this. Remove Norton Confidential leaving data present, then install NIS 2009 which sees it and imports in.

Thanks to all.

[Craigceg]

I have the same problem. Can you please post the steps required to convert NPM to NIS2009?

Thank you

[Vineeth]

Hi,

 I think it would be better if I post the solution here rather than sending a PM.

Its a bit lengthy process (will not be so lengthy as the 2009 installation finishes under 1 minute).

2009 version cannot restore the .npm files saved from Norton Password Manager directly. We need to import this .npm file to Norton Confidential first, and then install Norton 2009 and back it up.

Here are the steps:

STEP 1: Uninstall Norton 2009 using Norton Removal tool using the link http://www.symantec.com/symnrt

STEP 2: Install Norton Confidential

    1. You can install Norton Confidential using the link http://liveupdate.symantec.com/upgrade/NCO15.exe

    2. Now restore the .npm file saved from your Norton Password Manager to Norton Confidential.

    3. After you restore the .npm file to Norton Confidentail, backup the infovault data to your desktop. This also will be a .npm file, name it as ncodata (you can give any name).

STEP 3: Uninstall Norton Confidential from Add/Remove programs.

STEP 4: Install Norton Internet Security using the link http://www.norton.com/nis09

           Then backup the ncodata.npm file to NIS 2009 identity safe.

        1 Start Norton Internet Security.

        2 In the Identity section, click Settings.

        3 Next to Restore Identity Safe Data, click Configure.

        4 When you receive the warning message, click Yes to confirm, and then click OK.

        5 Click Browse and locate the backup file which you want to restore (ncodata from desktop). 

        6 Select the file and then click Open. 

        7 Click OK.

        8 In the confirmation window, click OK. 

        9 In the Settings window, click OK.  

Let me know the result.

Vineeth--

Message Edited by Vineeth on 05-22-2009 08:43 AM

[dbrisendine Norton Fighter]

Vineeth -

Thanks for posting the directions.  this will be very useful for other users.