04-23-2009 06:01 AM
Hi, is it possible to import a Norton Password Manager 2004 file (.NPM) into NIS 2009's Idenitity Safge feature? The NIS2009 installation is on a new computer and the .NPM has come from the old computer.
Most grateful for any assistance.
Solved! Go to Solution.
04-23-2009 07:37 AM
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v18.104.22.168, Norton Utilities 16, Symantec System Recovery 2013
04-23-2009 10:12 AM
I have sent instructions as a private message. Please look for the in the upper right hand corner of any community page to access the message. Go through the steps mentioned in my private message and reply back to me. I have provided the same instructions for this:
04-25-2009 11:59 AM
Yogesh's steps worked great. Install and eval of Norton Confidential, import .NPM file into this. Remove Norton Confidential leaving data present, then install NIS 2009 which sees it and imports in.
Thanks to all.
05-22-2009 08:40 AM - edited 05-22-2009 08:43 AM
I think it would be better if I post the solution here rather than sending a PM.
Its a bit lengthy process (will not be so lengthy as the 2009 installation finishes under 1 minute).
2009 version cannot restore the .npm files saved from Norton Password Manager directly. We need to import this .npm file to Norton Confidential first, and then install Norton 2009 and back it up.
Here are the steps:
STEP 1: Uninstall Norton 2009 using Norton Removal tool using the link http://www.symantec.com/symnrt
STEP 2: Install Norton Confidential
1. You can install Norton Confidential using the link http://liveupdate.symantec.com/upgrade/NCO15.exe
2. Now restore the .npm file saved from your Norton Password Manager to Norton Confidential.
3. After you restore the .npm file to Norton Confidentail, backup the infovault data to your desktop. This also will be a .npm file, name it as ncodata (you can give any name).
STEP 3: Uninstall Norton Confidential from Add/Remove programs.
STEP 4: Install Norton Internet Security using the link http://www.norton.com/nis09
Then backup the ncodata.npm file to NIS 2009 identity safe.
1 Start Norton Internet Security.
2 In the Identity section, click Settings.
3 Next to Restore Identity Safe Data, click Configure.
4 When you receive the warning message, click Yes to confirm, and then click OK.
5 Click Browse and locate the backup file which you want to restore (ncodata from desktop).
6 Select the file and then click Open.
7 Click OK.
8 In the confirmation window, click OK.
9 In the Settings window, click OK.
Let me know the result.