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Regular Visitor
ktony
Posts: 8
Registered: ‎11-27-2008

Re: NIS 2009 crashes rundll32.exe process

The latest on the Athlon 1400, XP Pro, SP2, is that ccsvchst.exe still unpredictably takes up so much CPU time that nothing else works very well. This may sometimes coincided with Norton's "Background" task notice. but I'm only watching it sporadically so I can't say for sure.

huwyngr
Posts: 18,996
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Registered: ‎04-13-2008

Re: NIS 2009 crashes rundll32.exe process


ktony wrote:

The latest on the Athlon 1400, XP Pro, SP2, [ ... ]


This isn't one of the HP/Compaq series where they used an INTEL master disk on AMD systems is it? That has caused problems and there is a fix for it.

 

Any overriding reason not to go to SP3? My XP Pro SP3+ and NIS2009 doesn't seem to suffer from this CPU time problem.



Hugh
Regular Visitor
ktony
Posts: 8
Registered: ‎11-27-2008

Re: NIS 2009 crashes rundll32.exe process

This is a home-built. Athlon T'bird 1400, 512MB RAM on an IWill board, VIA chipset. I haven't gone to SP3 because on the other machine in the house (Athlon64 4000+, 1GB RAM) SP3 caused minor conflict with an older version of Executive Software Diskkeeper. I was able to roll it back successfully, and was leary of using it on the older machine, also AMD.

 

At the moment, said older machine is running OK. There have been lots of updates, but most are definitions. Manual scans run OK.

Contributor
ahappy
Posts: 21
Registered: ‎11-30-2008

Re: NIS 2009 crashes rundll32.exe process

Symantec Tech Support has fixed this issue,everything is  working fine.

Thank you symantec for your fast reply,

huwyngr
Posts: 18,996
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Registered: ‎04-13-2008

Re: NIS 2009 crashes rundll32.exe process

Thanks for the feeback.

 

Based on my experience with XP and 512MB bringing it up to 1GB or even 2GB RAM is a good investment at a time when most memory is not expensive.



Hugh
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mijcar
Posts: 3,098
Registered: ‎08-01-2008

Re: NIS 2009 crashes rundll32.exe process


huwyngr wrote:

Thanks for the feeback.

 

Based on my experience with XP and 512MB bringing it up to 1GB or even 2GB RAM is a good investment at a time when most memory is not expensive.


 

Now that is so true it needs to be repeated!  (Which I just did for you.)
mij
N360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware
Regular Visitor
ktony
Posts: 8
Registered: ‎11-27-2008

Re: NIS 2009 crashes rundll32.exe process

"Based on my experience with XP and 512MB bringing it up to 1GB or even 2GB RAM is a good investment at a time when most memory is not expensive."

 

Thanks!  I'll give it some consideration, but this machine is nearing end-of-life status. I'm sure it would benefit greatly from twice the RAM, but I'm not sure that the box will be around long enough for it to really count. My partner, who uses this one, is hot to get a new, quad-core monster, probably a Dell.

 

On the other hand, raising my A64 machine from 1-2 (or from 1-3)GB of RAM probably would have time to pay off. I'm still studying if this board will do 1+2 gigs. As far as I can tell, it should so long as the dual-channel pairs are matched.

 

BTW (machine in question):

Athlon64 4000+, 2400mhz, 1MB cache

1GB RAM 2x512,

MSI MS7025 board, nForce3 250 chipset
Virus Trouncer
mijcar
Posts: 3,098
Registered: ‎08-01-2008

Re: NIS 2009 crashes rundll32.exe process


ktony wrote:
"Based on my experience with XP and 512MB bringing it up to 1GB or even 2GB RAM is a good investment at a time when most memory is not expensive."

 

Thanks!  I'll give it some consideration, but this machine is nearing end-of-life status. I'm sure it would benefit greatly from twice the RAM, but I'm not sure that the box will be around long enough for it to really count. My partner, who uses this one, is hot to get a new, quad-core monster, probably a Dell.

 

On the other hand, raising my A64 machine from 1-2 (or from 1-3)GB of RAM probably would have time to pay off. I'm still studying if this board will do 1+2 gigs. As far as I can tell, it should so long as the dual-channel pairs are matched.

 

BTW (machine in question):

Athlon64 4000+, 2400mhz, 1MB cache

1GB RAM 2x512,

MSI MS7025 board, nForce3 250 chipset

You'll need to confirm this for the machines involved, but you could probably move some of the extra RAM sticks from this machine to a new Dell when you get one.

mij
N360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware
huwyngr
Posts: 18,996
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Registered: ‎04-13-2008

Re: NIS 2009 crashes rundll32.exe process

You raise a valid point about the older machine, especially some of the RAM for them is now extremely expensive. And there are some nicely spec'd commercial machines in the stores these days at stupid prices compared with building your own especially if you can take over the monitor, keyboard and mouse for example.

 

For extreme performance I understand the latest INTEL monster is extraordinary and not that expensive if you don't go to the absolute top of the range.



Hugh