Re: NIS 2009 shutting off Windows Defender

delphinium · ‎11-21-2008

I also have a very nice system, as well as Adaware on-demand and Malwarebytes on-demand. What I don't have is two real-time scanners running at the same time. That tends to cause a situation similar to two baseball players trying to catch the ball, each believing the other guy has it.

Another problem with making them work together is that each have tamper protection. Each program objects to the other software scanning it. If the ability to block all other software from access to it is removed, you now have security software that can be disabled by malware as well as each other.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

XPS-Jeff · ‎05-16-2009

I understand your point, delphinium... and I tend to agree with you. But in this particular situation, I have been running Defender alongside NIS ever since Defender was originally released... with no adverse reactions. This is the first time one of them has ever interfered with the other, at least on my system (and I've never had to unblock either one of them for the other's benefit). Having the extra layer of protection that Defender provides just makes me feel a little safer, I guess. And since I've been running them concurrently for awhile, I've just gotten used to having them both.

It's getting to the point that to be truly safe, permanently disconnecting from the internet is looking like the way to go...

Jeff

******************************************
Windows Vista Ultimate SP1, IE8
Norton Internet Security 2009 - 16.5.0.135

delphinium · ‎11-21-2008

It's like life. Perfect safety can be exceptionally dull.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

KidRock · ‎02-09-2009

athena wrote:
Hi all,

Just a quick update that the fix for this issue will be addressed with our next inline release. We don't have a specific date yet.

Have this problem too ,When will this be fixed ?, Your Quote is from a Month Ago !

With the next "Inline" Release will finally be the Windows Mail incompability be fixed also,it would be time ?????? ?

Message Edited by KidRock on 05-18-2009 08:29 AM

athena · ‎04-07-2008

Hi KidRock,

Unfortunately, I don't have a final date for this fix yet. I can tell you though, that most likely it is going to be ready in summer timeframe, probably July. It is lined up together with some other fixes and changes for the 2009 release.

Thanks for your patience!

Salihb · ‎12-31-2008

Thank you Athena. My sisters computer was attacked by some rogue malware today and i noticed norton hadn't detected it but the rogue antispyware complained about ccSvcHst.exe HAHA :D.

Anyways i cleaned her pc up and noticed Windows Defender was deactivated... Symantec... Give us the **bleep** fix as first priority!!! I would have to waste hours on cleaning it otherwise lol...

Jimbo40 · ‎09-13-2008

July?

How can you possibly turn off a person's software program that is considered part of their operating system without their consent?

majorbuzz · ‎05-05-2009

Do you really think Symantec cares Jimbo40, and for that matter everybody else? This thread started back in March, and now a Symantec employee states that the fix 'probably' will be available in July. Do you really think they need 4 months to fix this problem with Windows Defender. They've already got our money for their buggy software. Seems to me they should fix it ASAP. Too bad, because 2009 is their best to date.

So what is Symantec doing now? My guess would be writing code and testing their 2010 series of software which usually comes out around September. Sorta reminds me of the Vista Issues which many of us have to deal with. What has Microsoft really done about them? Simple! Ignore them, and push out a new version of Windows Vista otherwise known as Windows 7 as soon as they can, which I read will be this fall.

Don't you feel like you've been taken advantage of? Maybe even just a little bit?

Let's see how long it takes Symantec to pull this post off the board.

delphinium · ‎11-21-2008

Please keep in mind that there are two companies involved here. Microsoft has to make the data available for Symantec to work around any issues, which also means that any changes coming up the pipes on MS side also has to be considered, and of course we all know that Microsoft never changes its software. There is no point in hurrying through a fix that will no longer work with the next updates on both sides.

Plus there is the fact that Symantec can not leave its software vulnerable to attack by malware in order to work with some other software. These types of problems do take time. It is in Symantec's interest to do whatever it can to resolve the issue, but they are not the only player here. Please be patient.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

Jimbo40 · ‎09-13-2008

1) I do think Symantec cares but why it takes so long I don't know.

2) Regarding the following statement "Please keep in mind that there are two companies involved here. Microsoft has to make the data available for Symantec to work around any issues, which also means that any changes coming up the pipes on MS side also has to be considered, and of course we all know that Microsoft never changes its software. "

Please keep in mind at the beginning this was not an issue. It was when Symantec released it's "controlled update" that this problem occurred.

As far as I'm concerned it's a Symantec issue and the fact that they have turned off software that is part of a customer's operating system could possibly lead to some serious consumer issues (if the consumers are aware of if it lol). Me thinks Symantec really better get on the ball with this one.