Norton Internet Security / Norton AntiVirus

[rosest]

In addition to losing remembed logins, I've noticed it loses other remembered options, such as those of Google search (# of returned entries, open results in new window, etc.). That, I assume, is stored in cookies so it seems to support that theory.

For what it's worth, since I turned it off about 10 hours ago, there has been no problem. I won't believe that it is really fixed until it has gone MUCH longer without issue.

"Fixed" is probably not quite the right term because it is supposed to delete tracking cookies, not "good" cookies, but that's another issue.

(BTW, I thought Compuserve shut down a few weeks ago?)

[RichardMW]

This is the other thread on this issue that I had started.

http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=81413&jump=true

I also use Roboform and IE8.

Problem started happening around the time I upgraded to NIS 2010.

I had disable NIS removal of tracking cookies. But, that did not help.

Look at the last few postings in the thread above.

Right now, I think that the issue gets resolved by putting trusted sites in the IE8 Internet Options --> Privacy --> Sites.

I don't know why this started around the same time I upgraded to NIS 2010.

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floplot wrote:

Hi rosest

I did see another thread about this last night. I haven't gotten to that thread yet to see what the progress has been. I was thinking along the lines last night that perhaps the login information might be getting deleted because of the association with adtmt cookie. It might also have something to do with the hijacking or compromising of all those hotmail accounts last week and perhaps they have changed their policies of keeping people logged in. I personally find it safer to have to log in every time and spend a minute doing that rather than risk someone else using my account since it was already logged in as being active.

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[rosest]

So, I've gone three days now and it definitely seems better. I did "corrupt" the experiment, however, by making multiple changes at the same time, without waiting to see what each change did by itself. These are the changes I have made:

In NIS 2010 

1) Set "Tracking Cookies Scan" to Ignore

In IE (8)

2) Under delete I checked Preserve Favorites website data

3) Under Privacy, I changed the setting to Low from Medium

4) Under Privacy, I added the problematic sites to the Always Allow list

If it continues OK, maybe I'll back out some of these changes to see which fixed it.

Message Edited by rosest on 10-19-2009 11:21 AM

[mdturner]

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rosest wrote:

So, I've gone three days now and it definitely seems better. I did "corrupt" the experiment, however, by making multiple changes at the same time, without waiting to see what each change did by itself. These are the changes I have made:

In NIS 2010 

1) Set "Tracking Cookies Scan" to Ignore

In IE (8)

2) Under delete I checked Preserve Favorites website data

3) Under Privacy, I changed the setting to Low from Medium

4) Under Privacy, I added the problematic sites to the Always Allow list

If it continues OK, maybe I'll back out some of these changes to see which fixed it.

Message Edited by rosest on 10-19-2009 11:21 AM

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Hi rosest

Thank you for coming back to update us on your progress. All seems to be progressing nicely and the results of backing out your changes to identify the culprit will be interesting. Do let us know what happens.

Thanks

[rosest]

Haven't written about this in a while, but here's what's happening: I upgraded to Windows 7 Professional on its release weekend (BTW, I think it's a terrific OS). This was a clean install with everything reinstalled. And guess what, the website memory loss problem is back. I've reset everything back to the way I thought I had fixed it under Vista, except I just noticed I hadn't changed the privacy setting to Low. With all the other changes, though, the problem was back.

I'll post whether that one last change (privacy to low) makes a difference.

Stan