11-17-2009 11:30 AM
Solved! Go to Solution.
11-17-2009 11:35 AM
11-18-2009 01:47 AM
11-18-2009 12:41 PM
NIS 2010 Version: 18.104.22.168
NSW Professional 2007 Version: 2007 10.00
Norton Save & Restore 2006 11.0 Version: 22.214.171.1240
Norton GoBack Version: 3.50.174
11-18-2009 12:46 PM
That happened because System Works Pro includes NAV in the program. NAV is also included in NIS. Only System Works basic can be used with NIS. Unfortunately, System Works has been discontinued after System Works 12.
Success always occurs in private and failure in full view.
11-18-2009 04:57 PM
11-19-2009 06:13 AM
Sorry you had to go through all of that but I'm glad you have the product working correctly. From reading your first post, I felt that the problem was a conflict in the installation somewhere and usually running the uninstall and the NRT will clean the system for a fresh installation of Norton AntiVirus or Internet Security.
On cleaning up the WinFax "installation", here is a support document on how the remove it manually. This should help you clean the last parts off your system should you ever need to run the Norton Removal Tool again.
11-19-2009 12:54 PM
Moved to own thread for better exposure.
11-21-2009 02:35 PM
Ok. The problem reappeared.
I still could not use Norton Removal Tool as there were remnants of WinFax Pro in my registry.
I used this document (http://service1.symantec.com/support/faxprod.nsf/d