10-05-2008 09:52 AM
I would like to see a customisable renewal 'nag screen'.
From day 30 to expiry I get continual popups reminding me to 'renew' or 'remind me later'.
For the last 5 years I have the next product version, in stock, just waiting for day zero. I would therefore only like to be reminded from say day 3 to zero, or whatever I set.
"...day 3..." That is a bit short-notice. The reason why it is from one month down is so that it gives the Users time to Upgrade and also, a month can go very fast if you are busy working hard, for example; what would happen if they set it to "day 3" and then they ran out of Subscritpion? They would come to symantec to complain that they were not given enough notice. That is my suggestion anyway. :)
Well, how about this then... Let's have three options; the two already available (Renew Now and Remind me later) + a third which is something like this: "Remind when there's X days left", where "X" is replaced with a number of some different preset choices - or maybe even the user can write his value.
10-05-2008 09:57 AM
Real 64-bit compatibility and not the illusion and false advertising of 64-bit.
As a Symantec consumer I want Windows XP x64 compatibility. This has been a long standing and proven 64-bit platform. You have the needed code at your disposal since Symantec doesn't seem to have any problem with 64-bit OS under Endpoint your server class security software. This won't be a difficult request to accept.
10-05-2008 11:29 AM
thanks to everyone for chiming in on this thread! as a product guy at symantec, it's great to see all the thoughts, praise, gripes, etc. (ok, so maybe it's not so fun to see the complaints, but it is helpful nonetheless). it was interesting to see the comment that we're working on 2010 "already"-- we've been conducting research for next year's products since May :-) this is really the busiest time of the year for us as we are still launching the 2009 products and yet are deep in the process of planning 2010.
i'm going to try to recap a few things i saw here rather than reply to each one directly. apologies if this makes it a bit more confusing.
on the topic of security inspector, it's still around as a separate download: http://www.nortonlabs.com/. this is similar to what we've done with other features in the past where we moved them out of the core product but continue to offer them as "online features" of sorts. we admittedly could have done a better job of making this clear.
a couple people have requested "HIPS" (behavior blocking) or full integration of AntiBot or ThreatFire. we made big strides in this direction with 2009 and you can expect us to continue in that direction. we've also got some other ideas in mind that are a little less "conventional" (and perhaps even more effective) when it comes to protection technologies for 2010.
we hear you on 64-bit support (right-click scanning, SONAR Advanced Protection, etc.). you may not have to wait until 2010 to see improvements in this area. sorry to be a little cagey, but suffice to say 64-bit parity is a top priority for us.
recovery tool-- you're looking for it to be more visible in the product, correct? we're working on this now. if you purhased online you should have a link to the tool in the "thank you" / confirmation message you receive after purchase. alternatively, if you bought a little yellow box from retail, it's right there on the CD itself, we could fit it on the disc after the Jenny Craig treatment we gave the 2009 bits.
"cloud computing" - just because we're not making a lot of noise about it, doesn't mean that SONAR doesn't use cloud intelligence today :-) we're just not using it in the same way as some of the other players, at least for now. we use Insight and our back-end intelligence for false positive mitigation during the process of determining whether or not to convict a suspicious application.
thanks again for all the feedback!
10-05-2008 04:28 PM
There is a thread about this. Ad blocking and pop up blocking are the job of a browser not a security product. Use Firefox if you want to block ads and pop ups.
Not eveyone is going to switch and move to Firefox as some Users are very happy with Windows Internet Explorer. Also, some computers may be made for W.I.E..
I too was very dissappointed in their dropping of Ad-blocking but Adblock Plus works great for Firefox and for those using IE, their is a free plug ad on called Select View (SV). Works really well
10-07-2008 04:41 PM
10-07-2008 11:19 PM
I am not too sure if any one mension in this thread.
But I was hoping that NIS2010 will come with a more detail user guide, with detail explanation on new features....etc.
Also, NIS2010 should have a PRO and STD version. With STD version having what NIS2009 but PRO version having Backup, Cleaning, Encryption and Safe Web + Norton Toolbar.
10-08-2008 12:07 AM
Your Pro version sounds like Norton 360 :)
I also like to see more NEW function in the future !
Great work Symantec!
Why certainly!!......But with added features and catered to more who have use NIS. Of course, Symantec has to market the NIS2010 PRO differently than 360.
10-08-2008 01:21 AM
I have another feature for NIS2010.
NIS2010 it would be fantastic that Norton ToolBar or Indentity Safe to be made Portable (just like Password Managers). Being able to safe to a USB disk and be able to access anywhere. But I would think this will be almost impossible considering that it is browser dependent.
NIS2010 should include a Password Manager that users can use "link" it to NIS Identity Safe. So that for example, I can store passwords for my banks accounts using NIS IS, than be able to save it to USB and able to open it at other PC (without using Toolbar). A Portable Identity Safe.
In additional to that, Identity Safe should be able to Generate quality Passwords and be able to use Keyfiles and passwords together. Using AES of at least 256bytes to be the minimum for storing passwords and confidential information.
NIS2010 would be unbeatable with those features.