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Visitor
amors
Posts: 8
Registered: ‎01-12-2011

NIS 2011 18.5 One Click Support Error 5013.3, cant solve it

Does anybody can fix it?

 

I have to face this error everytime i start my system

Super Phishing Phryer
drshlomo
Posts: 878
Registered: ‎05-10-2009

Re: NIS 2011 18.5 One Click Support Error 5013.3, cant solve it

amors Hi,  :smileyhappy:

 

Firstly, welcome to the community.

 

 Please let us know all the details about your computer, the OS and software which you are using.

 

Also, are you using another security program, or were you, and, if so, did you fully remove it.

 

  

Cheers,

 

 drshlomo.

Visitor
amors
Posts: 8
Registered: ‎01-12-2011

Re: NIS 2011 18.5 One Click Support Error 5013.3, cant solve it

Win 7 Ultimate English, no another security program,  i had contacted ur assist, he remote connected to my computer, and full removed NIS, restarted and reinstall NIS , problem remains,  i am in china

Regular Contributor
swarnava
Posts: 296
Registered: ‎09-07-2010

Re: NIS 2011 18.5 One Click Support Error 5013.3, cant solve it

If you have a subscription for Norton 2006 or later, then you can upgrade for free to Norton 2010.

 

Please access your Norton account to copy your product key and to see whether you had Norton Internet Security (which always comes with a firewall) or Norton AntiVirus (no firewall) installed:

http://www.mynortonaccount.com/

 

Accordingly, you can download NAV or NIS 2010 from one of the appropriate links below and save the installation package to your computer:

www.norton.com/nis10 (Norton Internet Security)

www.norton.com/nav10 (Norton AntiVirus)

 

You will need your product key to activate Norton 2010. During the activation, your remaining subscription days will be automatically picked up. If you encounter any difficulties during activation, such as a notification saying that you have exceeded the number of allowed activations, please contact Symantec Customer Support at the link below - you can chat with them for free - and they will be able to sort out things for you:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

Super Phishing Phryer
drshlomo
Posts: 878
Registered: ‎05-10-2009

Re: NIS 2011 18.5 One Click Support Error 5013.3, cant solve it

heavengod Hi,  :smileyhappy:

 

Please note NIS 2011 is the latest program.

 

Cheers,

 

drshlomo.