Norton Internet Security / Norton AntiVirus

[Newboy999 Contributor]

Hi everybody,

This is probably an incredibly dumb question, but nevertheless here goes…..

I recently switched to NIS 2011 from a “rival” product, and bought a 3 PC licence version of NIS (on disk). I didn’t intend to use the 2 “spare” licences but as they came as part of the sales promotion I didn’t say no!

My licence is installed on a 32 bit XP Home desktop machine.

Now my youngest son has purchased his first laptop – he has decided to return to university and go for a post grad degree. The laptop he has bought has a 64 bit version of Windows 7 and came pre-installed with a 3 months trial of McAfee.

So I was wondering if I could install one of my “spare” licences for NIS 2011 onto his laptop rather than buying a years subscription to McAfee once the trail has expired?

The reason I ask is that I don’t understand how my copy of  NIS 2011 can operate on both a 32 bit and also a 64 bit version of Windows.

Is there some drawback 

[prasanna_a]

Hi,

Our product will work fine on both 32 bit and 64 bit machines.

Same key can be used in both type of machines and no side effects because of that.

Regards,

Prasanna.

[Newboy999 Contributor]

Golly prasanna that was spookily quick!

Thanks for the reassurance!

[michaell Symantec Employee]

Since two already answered please disregard this post.

[umaiselvi]

Hi Newboy999,

You can very well use your NIS 2011 key in the 64 bit version of Windows 7. NIS 2011 is compatible with 64 bit version of Win7.

And there will be no issues using the same key in 32 bit and 64 bit machines.

Thanks,

Umai

[prasanna_a · Accepted solution]

Hi,

Can you please mark the post which solved your query as solved.

So that it would help others who land in the forum with the same issue.

Regards,

Prasanna

[senthilkumar Symantec Employee]

Hi,

You have option to upgrade your NIS 2011 to latest NIS 2012 with same subscription in all 3 machines

Go to NIS2011 Main UI->Support->New version check ->it will redirect to download new version of NIS2012.

Hope this helps!

Thanks,

Senthil

[Newboy999 Contributor]

Done!!