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Contributor
Teufelhund323
Posts: 47
Registered: ‎08-23-2009
Accepted Solution

NIS 2011 to NIS 2012 issue

Hello all,

 

I encountered an error with NIS 2011 this morning (8504,104).  Also Symantec framework encountered a problem and stopped workingI went to support and followed the troubleshooting procedures/corrective actionsAfter repairing, I decided to perfom the upgrade to NIS 2012I wasn't comfortable installing NIS 2012 over NIS 2011 so I ran the Norton remove and reinstall toolI recieved a message stating I had to uninstall Norton Utilities 14.5 first, which I did with no issuesRan the NRnR tool again, no problems, NIS 2011 removed and NIS 2012 installedAfter re boot, now my computer makes a series of 3 beeps followed by a pause and then repeats the 3 beeps/pause cycle a couple more timesVery frustratingI am running NIS 2012, Windows 7 64 bit home premium SP1 and Norton Utilities 14.5No other security software and no other utilitiesI had to do a destructive restore last week after attempting to upgrade from NIS 2011 to NIS 2012 for the same exact reason and I am hoping to not have to do it againThe beeping noise never occurred with NIS 2011Any help/suggestions would be greatly appreciated

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Bombastus
Posts: 1,686
Registered: ‎11-16-2009

Re: NIS 2011 to NIS 2012 issue

Beeps when you boot the computer are unrelated to Windows software. They are codes for hardware errors.

 

http://www.computerhope.com/beep.htm

Contributor
Teufelhund323
Posts: 47
Registered: ‎08-23-2009

Re: NIS 2011 to NIS 2012 issue

The catch is that the beeps/tones did not occur until after removing NIS 2011 and installing NIS 2012.  They never happened while running NIS 2011. 

Contributor
Teufelhund323
Posts: 47
Registered: ‎08-23-2009

Re: NIS 2011 to NIS 2012 issue

Ok, I think the problem is solved.  My SM/SD cards and compact flash drivers got messed up/corrupted.  I uninstalled them from device manager, rebooted and problem solved.  The beeps/tones issue has occured twice now, both times after I uninstalled NIS 2011 and Installed NIS 2012.  The big question is, why did it occur?  Also, why Did I get the error 8504, 104 and the Symaniec framework error this morning with NIS 2011?

Contributor
Teufelhund323
Posts: 47
Registered: ‎08-23-2009

Re: NIS 2011 to NIS 2012 issue

And a big thank you to Bombastus for pointing me in the right direction.