09-16-2011 05:04 AM
I've been running NIS since 2009 and have enjoyed the Identity Safe feature a lot, and frankly, it's the biggest reason why I have stuck with this Norton product series. Up until recently, when more and more websites began using these pop-up windows to have users log-in, NIS/IS would successfully fill in the required information. Now, with NIS 2012, these log-in pop-ups are no longer a problem.
I have spent a good bit of time organizing the 70 or so log-ins I have into common folders (Financial, Technology, Entertainment, etc), and now what I am seeing is that NIS 2012 is pushing those folders aside and creating a list of sites I'm going to (along with listing the User ID- yeah that's smart). This might be fine if we're only talking about three or four sites, but I have to use about 20-30 daily and now this list is nothing more than jumbled, unrecognized mess!
Did I miss something in the settings to prevent this? If this is designed to be this way, why would anyone make NIS 2012 do this in the first place? Those who were responsible for this idiotic decision should be fired, from the coders to whatever committee thought it was a good idea and to the manager who blessed it.
If this can't be fixed, I'm afraid the only option I will have is to uninstall NIS 2012, reinstall NIS 2011, and after my subscription runs out in 100 days, find some other internet security solution.
09-16-2011 07:35 AM - edited 09-16-2011 07:36 AM
Thanks for using Identity Safe and raising this concern.
I hope you are concerned about the logins that are shown under the Identity Safe toolbar main menu below the 'All Logins' sub-menu.
These are the logins that you most recently / frequently visit. They are shown under the Identity Safe main menu for easy accessibility of the most frequently visited sites.
It is not that all your stored logins will be shown under the Identity Safe main menu. Only a total of 15 URLs that you visit frequently will be listed under this. So, you can be sure that this list of logins will not become difficult to manage.
Out of these 15, the first 5 are the 'Most Recently Used' sites and the next 10 are the 'Most Frequently Used' sites. And this list of 15 URLs that you most frequently visit will get changed based on your Browsing behavior. ie., Based on the saved login sites which you visit most frequently / recently.
This is the reason why the logins are not sorted based on alphebatical order. They are completely sorted based on your browsing behavior.
They will also be found under the 'All Logins' sub menu within the respective folders along with the other saved logins in Alphabetical order.
You can find that the logins you have organized under folders can still be found in the 'All Logins' sub-menu and also in the 'Edit Logins' UI in the same order in which you have organized them.
Hope this clarifies.
09-16-2011 07:38 AM
Actually your folders are still available in "All Logins" from "Norton Toolbar -> Identity Safe" menu and the organized list hasn't changed or modified. where as the list that you're refering or seeing in Identity Safe menu are called as most recetly used (MRU) logins from your categorized list. this may provided for ease of access
AFAIK, there is no UI settings available to hide this list.
09-16-2011 09:40 AM
Yes thank you...I am not a dummy- I know what is going on with respect to these lists...I believe this new 'feature' is extremely STUPID. Why on Earth would anyone think this is a good idea, especially the part where not only is this list being generated in the first place, but also the User ID is displayed right next to it?
Seriously, this one 'feature' has destroyed what is otherwise a fine product. It now looks like I'll have to abandon NIS2012, reinstall NIS2011, and when that subscription expires, get something different.
09-17-2011 01:08 PM
Hi... if you feel that this is a privacy issue then i think it's a good idea to leave a feedback or suggesstion about this feature at http://community.norton.com/t5/Product-Suggestions
09-17-2011 01:44 PM
There is already a thread on the Product Suggestion board concerning the dropdown list, if you would care to add your comments:
09-30-2011 10:53 AM
I agree. The MRU list is redundant and an overly cute feature that is annoying for a good number of reasons. I have found Identity Safe a very useful tool since it was first offered by Norton but this poorly judged MRU addition is something I would like to be able to remove. Access via the folders created in All Logins is all that is needed making for a good clean and, in the first instance, private product.
09-30-2011 10:57 AM
Really...I can't even figure out why they added this 'feature'. They really did a nice job on the rest of it (like being able to read the main screens at high-res- 1920x1200).
09-30-2011 11:08 AM
If you feel better about it you can downgrade back to 2011 naturally. But might I suggest you give Symantec a chance to address this before making any final decision going forward?
Symantec does listen to user feedback and have made numerous changes over the years based on user feedback.
Just my two cents worth.
09-30-2011 11:11 AM
Well, I have 89 days for my current subscription. I'd hate to let them go, but really- I can't figure out which numbskull or skulls thought this was a good idea.