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Atomic_Blast
Posts: 1,135
Kudos: 219
Solutions: 39
Registered: ‎09-05-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

One more thing...

 

The Activity Map is pointless. Threats constantly pour in from all over the world. NIS must keep them at bay.

Again, use of too much eye candy.

 

Rant ended.

 

Atomic_Blast :)

"Every day is just another increment on the bell curve of life."
Contributor
johannes
Posts: 53
Registered: ‎09-08-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings


Cell wrote:

Any news about this?


Hi there!

One Symantec employee has spent two days now to check all logs and error messages on my computer.

I hope it will solve the problem for everyone!

 

/Johannes

Atomic_Blast
Posts: 1,135
Kudos: 219
Solutions: 39
Registered: ‎09-05-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

When I click on Settings it takes upwards of 5 seconds to display.

 

FWIW

 

Atomic_Blast :)

"Every day is just another increment on the bell curve of life."
Contributor
johannes
Posts: 53
Registered: ‎09-08-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings


Atomic_Blast wrote:

When I click on Settings it takes upwards of 5 seconds to display.

 

FWIW

 

Atomic_Blast :)


For me it takes 2,5 min sometimes!

 

/Johannes

Spyware Scolder
Cell
Posts: 122
Registered: ‎09-18-2009

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings


Atomic_Blast wrote:

When I click on Settings it takes upwards of 5 seconds to display.

 

FWIW

 

Atomic_Blast :)


Yes for me too. Sometimes up to 8 seconds. This is so frustrating.

Symantec Employee
avanip
Posts: 50
Registered: ‎06-25-2008

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

Hello Johannes,

Thank you for working with us in gathering all the data that we needed and thank you most for your patience, while we debugged the issue.

 

As you know, we are now aware of this issue and thanks to you, we also have all the information we need to debug and fix the problem. We are currently working to resolve the issue as a high priority.

 

Best Regards,

Avani

 

 

Newbie
wuchmee
Posts: 1
Registered: ‎10-26-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

I wholeheartedly agree about the slowness compared to 2011. I also used the Removal Tool to downgrade. Until there is an update to address this, I'm staying with 2011.

Visitor
deaftube
Posts: 1
Registered: ‎10-27-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

Ditto here, installed 2012 upgrade and computer would hang after 5 or 6 web pages. Used Removal Tool and reinstalled twice, same problem.  Emailed Norton for instructions to reinstall 2011, they responded within 24 hrs as promised, and now the computer runs like a bullet again with 2011.  This is on a year old PC; my old dell laptop with XP seems to do okay with 2012 so far. 

Contributor
deadhell
Posts: 16
Registered: ‎07-23-2008

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

Contributor
johannes
Posts: 53
Registered: ‎09-08-2011

Re: NIS 2012 VERY Slow Opening GUI and Accessing Settings

Hi all!
I have now the gratifying news that Norton solved the problem of "Seetings" and they have tested the solution on my computer today - before it is unleashed. It worked great and I want to express my warm thanks to Stefan on the Swedish support which has made a fantastic job! The update will probably be released publicly soon.:smileyhappy:

 

/Johannes