Norton Internet Security / Norton AntiVirus

[Spotteddog]

NIS 2012 completely broke LibreOffice.

I use LibreOffice for everything.

I must have LibreOffice working immediately. Is there a work-around?

What can I do to get it working since installing NIS2012?

Can I uninstall NIS 2012 and reinstall NIS 2011 without making things worse?

Sorry to be so panicky, but I really need to be able to use LibreOffice tonight.

[Dustyn]

Looks like you are not alone: http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-2012-false-positive-for-LibreOffi...

[Spotteddog]

Like I said, I panicked.

I fixed it.  

I went into quarantine and restored and excluded the 3 LibreOffice files that NIS 2012 deleted.

Now LibreOffice SEEMS to be working OK.

[michaell Symantec Employee]

Make sure you add a scan exclusion for LibreOffice and that you submit a false positive report that Tim links to in the other thread so that it does not happen again.

[Spotteddog]

OK

I didn't think of that I will do it right now.

Thanks

[garlen]

Folks,

I submitted a false positive report - but I count 6 files for false positives. This may be because I installed/reinstalled LibreOffice and NIS 2012 picked up the false positives immediately.

[Tim_Lopez Administrator]

All,

We're looking in to this issue. I'll provide you more information when I hear more. 

[Tim_Lopez Administrator]

All,

We're working on Whitelisting the files associated with this program. I'll update when the changes are live.

[Spotteddog]

I restored the original 3 files that NIS 2012 quarantined that broke LibreOffice. That fixed the broken LibreOffice.

Now, after 2 days, NIS 2012 has quarantined 2 more LibreOffice files. They are: Hatchwindowfactory.uno.dll and  Passwordcontainer.uno.dll.

Are these 2 newly quarantined legitimate files? Should I restore these 2 quarantined files, too?

[Niko233]

Interesting what can say other antiviruses on VT on these files ( http://www.virustotal.com/ )