02-05-2012 01:56 AM - edited 02-05-2012 02:03 AM
I am running windows 7 SP1 and NIS 2011. One day I updated windows and then after restarting, NIS cannot start. I don't know if NIS did a Live update or not.
I try to run it manually then it says error and points me to the FAQ page. The answer tell me to do an Live update then restart but NIS still cannot run.
Then I use the remove tool and reinstall NIS. After installing, NIS can start but then I do a Live update and restart again, NIS cannot start as before.
I also try to install NIS 2012 but it still cannot start with windows. Anybody has a clue?
02-06-2012 03:37 AM
Hi, I take your procedure there. After using Norton removal tool, all the drivers are already removed, so I just delete all temp files.
But it is strange that after reinstall, my subscription is still kept. And after LiveUpdate, still got error. @@