Norton Internet Security / Norton AntiVirus

[caolang]

Hi,

I am running windows 7 SP1 and NIS 2011. One day I updated windows and then after restarting, NIS cannot start. I don't know if NIS did  a Live update or not.

I try to run it manually then it says error and points me to the FAQ page. The answer tell me to do an Live update then restart but NIS still cannot run. 

Then I use the remove tool and reinstall NIS. After installing, NIS can start but then I do a Live update and restart again, NIS cannot start as before.

I also try to install NIS 2012 but it still cannot start with windows. Anybody has a clue?

[caolang]

The error is Error: 8504, 101

[SUBASH_PRABU Symantec Employee]

Hi

   Welcome. Please Download and run the Manual Updater from here (Select the appropriate Operating System). Restart and Check NIS . Let us know how it went...

[caolang]

Hi, thank you for your support. It works perfectly.

[SUBASH_PRABU Symantec Employee]

Very Glad to hear that...take care...

[caolang]

Today, after restarting the computer, I get the error again. Guess it is some bug in LiveUpdate?

[SUBASH_PRABU Symantec Employee]

Hi

   Please try to follow the Steps in here.

[caolang]

Hi, I take your procedure there. After using Norton removal tool, all the drivers are already removed, so I just delete all temp files.

But it is strange that after reinstall, my subscription is still kept. And after LiveUpdate, still got error. @@

[SUBASH_PRABU Symantec Employee]

Hi

   Can you provide the error number/the error you are getting?

[caolang]

It says fixed but after restarting, still get error