Norton Internet Security / Norton AntiVirus

[Morac]

I have the "Power Saver" setting enabled, which is the default setting.  According to the help file, when this setiting is on "Norton Internet Security detects when your computer is on battery power and suspends the background jobs. The background jobs include Norton-specific tasks, such as automatic virus definition updates, Norton Community Watch submissions, and Idle Time Scans. The background jobs resume when you start running your computer again on external power."

I hibernated my laptop (Windows XP SP3) while it was plugged in.   I resumed from hibernation with it unplugged, so it was running on battery power.  According to the Norton Tasks window, "Automatic LiveUpdate" ran 10 minutes after I resumed my laptop.  About 15 minutes later "Idle Quickscan" ran.  Both of these ran whiile the laptop was soley on battery power, despite the Norton Tasks window showing that they should only run when the laptop is on external power.

Pulse updates are not running, which is correct, so far Automatic LiveUpdate and Idle Quickscan have, which is wrong.

Here's a screen shot of Idle Quick Scan running while on battery power, despite the "plug" icon showing that it should only run on external power.

<<Edit:Resized image for better fit>>

Message Edited by Morac on 09-18-2009 01:07 AM

Message Edited by JerryM on 09-18-2009 10:47 AM

[Morac]

After running on battery for a while, I've determined that the following tasks wilil run regardless if the PC is on battery power or external power:

1. Automatic LiveUpdate

2. Idle Quickscan

The rest of the tasks won't run. The two tasks above, indicate that they won't run when the computer is on battery power, so either the Task Window is displaying the wrong indicators for the two tasks or they are not supposed to be running in battery mode.

Either way something is broken.

Unfortunately the above screen shot was resized to make it nearly impossible to see what's going on, but it shows Idle Quick Scan running while the machine is on battery power (tray icon) and the plug icon (external power only) is in the Norton Tasks window.

 

Message Edited by Morac on 09-18-2009 02:57 PM

Message Edited by Morac on 09-18-2009 02:57 PM

<<Edit : Resized image for better fit>>

Message Edited by JerryM on 09-24-2009 07:21 PM