09-25-2009 08:36 PM
I was in chat last night with some from Symantec as I was having a problem with NIS 2010 ccsvchst.exe crashing when multiple scanning windows were left open. If I was downloading multiple files in Internet Download Manager and walked away from the system for a while, I would come back to a Framework error involving ccsvchst.exe. It seems like NIS 2010 doesn't like having multiple scanning windows open, windows that have finished scanning but aren't closed. I never had this problem with NIS 2009. No matter how many windows were open after they were finished scanning, I could just close them one by one and there were no errors. Something had changed in NIS 2010 to affect this.
The tech last night logged into my system remotely and used the Norton Uninstall tool and re-installed NIS 2010 and stated the problem was fixed. The problem was never fixed as it was still happening before he even logged off. Has anyone else run into this and will there be a fix available soon?