11-18-2011 03:58 AM - edited 11-18-2011 03:58 AM
I am using Windows 7 Home Premium x64 with NIS2012. I notice only today that my NIS2012 crashes every time I try to change the Access of program entries under Program Control in the firewall. I have lots of program entries in the firewall list already. If I remove an old entry, no problem. If I add a new program entry and edit its Access or edit the Access of an existing program entry, the NIS2012 crashes. By crashing, I mean the firewall page greys out and Windows pops this message about closing the problem software. The NIS icon disappears from the tray. A red Norton repair window pops up, and I can see it trying to fix the problem to no avail. At this point, I have to reboot the system to be able to activate NIS2012 again. I used the NIS icon to check for new version. The Norton Update Center says I have the latest. My Metered Broadband Mode is always set to OFF, so I think my NIS2012 ought to be updated all the time. What can I do to fix this problem? Please help.
Solved! Go to Solution.
11-18-2011 05:12 AM
Try to Uninstall Norton Using NRT (www.norton.com/nrt)Before Uninstalling Norton Please Back up Your Identity Safe Data
Go To Settings->Web Settings->Identity Safe->Export Data and Back up the Data and Please do Run Check Disk
11-18-2011 07:04 AM
11-28-2011 05:43 PM - edited 11-28-2011 05:45 PM
NOT SOLVED. NOT SOLVED. NOT SOLVED.
Just 10 days after I REINSTALLED the NIS, it's happening AGAIN!
Is there a limit to the number of entries in the firewall listing?
I suppose I have to REINSTALL this THING again?
This is getting to be a BIG BIG PAIN.
11-28-2011 06:04 PM
11-28-2011 07:17 PM - edited 11-28-2011 07:18 PM
Yes, I waited.
No, I don't click on anything before NIS goes back to the firewall listing page, of course. Everything has to wait for the main security program.