Norton Internet Security / Norton AntiVirus

[Altara33606]

Ok...I guess you've got it fixed! I just needed to do a couple of things on my end.  Thanks!

[4runner]

This thread totally cracks me up. 

For one i'm glad that Norton uses the methods it does to detect phishing.  It's pretty dang easy and fast to throw a phishing site up.   Someone that knows what they are doing can literally have one going in 10 minutes, or more importantly move one from one domain to another in seconds. The software on your computer HAS to be able to detect new ones, with the speed that they can change, there is no way to keep the list current.  If I wanted to I could probaly create one that cycled it's residency thru 12 domains in 12 hours, be hard to catch that if the domain had to be on the list to get caught.

Now lets look at what happened here:

Some poor programmer over at cubics didn't follow industry standard best practices when they created some harmless popup or banner ads.  What they did wrong i have no clue, but it probably had to do with mixing domain names and/or something with tracking cookies and/or something else that gets flagged.  I read a pretty good post around here someplace (can't find it now found it) about how norton phishing protection works.  The results of THEIR (the programmer at cubics) actions created a false positive.

Now we have the group here in this thread that wants to falsely pin the blame for the problem on Norton... the company that they choose to protect their computers and their private information.   What's even funnier is when people threaten to 'go back' to the free solution that they used to use... if it was really so great then why did you change away from it? 

In reality if you all just chill out for a bit longer, this will all get staightned out.  The issue over in the marriot thread didn't last long at all... looks like about 12 hours from the first post in this forum until norton solved the problem.  This one may or may not be a little but trickier to resolve.. we don't know.  Maybe it can't even be resolved on Norton's end due to the nature of whatever flagged it.  (cracks me up when someone calls the algorythm flawed when they don't even know the specifics... it was just inconvient to them.. so therefore it must be a flaw on Norton's part)..

[rant off]

the mods will probaly delete this, I should have coffe before I come here to read.....

PS - If you haven't run liveupdate, you might want to do that now... someone else has posted since i started typing..  but they don't really tell us what they had to do on their end..

Message Edited by 4runner on 08-06-2008 10:00 AM

[dahill]

Your answer shows a complete disregard for the people who have posted here as well as the Web site affected. If it were your domain and your site and you had spent a decade helping others and earning their trust, I would dare say you would not have been so flippant.

The ad from Cubic's was not coming directly from Cubics, but from Lookery - we have no affiliation with Cubics. And if Norton software is so bad that it finds a domain fraudulent because one or two ads from Cubics running on that site, then we're back to the beginning - there something Wrong with Norton. I didn't see McAfee's Site Advisor warning me off the site because of an ad. Obfuscating the fact that Norton software should never ban a site because some legitimate advertising network's coding was flawed doesn't address the issue or make Norton a better product. If you're going to criticize Cubics programmers, you should spend more time on this forum and review the myriad of problems Norton's flawed programming presents.

And speaking of Norton's glaring weaknesses: There are dozens of advertisements for FunWebProducts on the site which we cannot block because FunWebProducts disguises their product by continually buying new domains, making it impossible for Webmasters to block their ads. Attempting to block FunWebProducts ads by blocking their known domain names is futile. They register new domains every week. So, why doesn't Norton software find FunWebProducts offensive? In my experience of repairing computers I have found it has ruined more computers than I care to count. Yet Norton seems to have no problems with it. If ever there were a "fraudulent Web site" FunWebProducts is it.

It's OK if you want to be a blind Norton fan, but it's not OK to ridicule and and laugh at other people who enjoy our site and we're shocked to see it called "Fraudulent" due to yet another Norton flaw.

Blind fanaticism for a flawed product does not make that product less flawed nor make it a better product. Norton seems to have a continual stream of flaws. One only has to browse through this forum to see the many flaws that it has - or has had.

[Tony_Weiss Administrator]

Before this thread gets too heated...has the problem been resolved? Is anyone seeing this as a phishing site still? I see that Altara33606 is no longer seeing it as phishing. Any updates on this one is appreciated. Thanks!

[gvoyerperrault]

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Tony_Weiss wrote:
Before this thread gets too heated...has the problem been resolved? Is anyone seeing this as a phishing site still? I see that Altara33606 is no longer seeing it as phishing. Any updates on this one is appreciated. Thanks!

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Hey Tony;

I filed via the formal false positives check and I have yet to receive a response.

To reference the original complaint, we (Cubics) are showing ads for Lookery in some instances. So the advertising iframe contains another iframe with our ad code inside it. I have had this error reported from publishers using only our iframe (no Lookery involved). So the problem isn't just some nested iframes wackiness.

Again I filed the complaint yesterday along with my first posting, so we're pushing 24+ hours here and there has not been any response.

[cateyes]

Hi Tony, My problems have all been solved and thank you for the quick action.  I've also posted on my webpage some additional things for other users to do, because they were still having the problem.  Since following the additional instructions I gave them, they are now able to browse NotOverTheHill without receiving the Fraudulent Web Page Phishing Alert and are extremely happy.

So you'll know what I told them to do on their end, here's what I said:  I would suggest that you empty your cache of the Temporary files, do a LiveUpdate to make sure you have the latest codes and definitions for your Norton Antivirus program, restart/reboot your computer and then run a complete virus scan on your computer.  Then visit your HILL page and keep your fingers crossed that you get no more Fraudulent Phishing Alerts.

Final note, after the users who were still having trouble did the above, they reported back to me that everything was working okay.  Sometimes it takes more than one cook to stir the pot.  Have a great day!