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Contributor
89strat
Posts: 27
Registered: ‎06-12-2012

Re: Need Happili removal help!

Quads- I've done several restarts and have updated and run both malwarebytes and Norton multiple times with no threats found. The Google redirect behavior seems to have stopped. Please advise on next steps. Thanks

Bot Obliterator
Quads
Posts: 13,248
Registered: ‎07-21-2008

Re: Need Happili removal help!

I won't be back on the forum for up to 24 hours.

 

Quads

Bot Obliterator
Quads
Posts: 13,248
Registered: ‎07-21-2008

Re: Need Happili removal help!

Turn On System Restore and create a nice new clean Restore Point.

 

Quads

Contributor
89strat
Posts: 27
Registered: ‎06-12-2012

Re: Need Happili removal help!

OK, system restore is on, new restore point created. Any more steps before we're done, Quads?

 

Thanks for all your time and expertise getting this nasty thing, Quads--I hope you really trounce it!

Bot Obliterator
Quads
Posts: 13,248
Registered: ‎07-21-2008

Re: Need Happili removal help!

Disable Norton for say 15mins 

 

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

 

  • Posted Image

 

To uninstall Combofix that way in your case.

 

Quads



Contributor
89strat
Posts: 27
Registered: ‎06-12-2012

Re: Need Happili removal help!

OK, ComboFix is gone.

Bot Obliterator
Quads
Posts: 13,248
Registered: ‎07-21-2008

Re: Need Happili removal help!

You are free to go on your merry way.  You are now fixed / Solved.

 

Quads

Contributor
89strat
Posts: 27
Registered: ‎06-12-2012

Re: Need Happili removal help!

Excellent, Quads! Thanks so much for providing a solution to my problem. Merry way indeed!:smileyvery-happy: