Need Manual Norton Safe Web Site Ownership Verification

jnuckles · ‎11-30-2009

I have added the required file to the root level of icampus.jjc.edu, at http://icampus.jjc.edu/nortonsw_891dc4e0-bfeb-0.html but the automated system is not locating it. Can some please manually verify that the file is there.

Thanks

Jeff Nuckles

iCampus

Joliet Junior College

Phil_D · ‎06-10-2008

Hello Jeff and welcome!

I am sorry to hear of your inconvenience. I see that you have also added the norton-safeweb-site-verification meta tag on your home page.

If neither method is allowing for the automated ownership verification process, I shall notify the Safe Web team who will manually verify site ownership. Allow them a day or two to respond back to you in this thread.

Once ownership has been verified, your site will be queued for the rating evaluation.

Be sure the code remains in place until ownership is verified. Leaving the code in the meta tag will not affect your site or the visitor's experience.

If you would like to be notified by email when a reply is posted, go to My Profile > Preferences and check the box for: "Automatically Subscribe Me to Threads I Participate In".

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jnuckles · ‎11-30-2009

Neither method is working. Our students are being prevented from accessing the college's learning management system even though the files in question (which weren't even viruses) have been removed. Is there anything that can be done to expedite this process. Our students need to be able to access their courses unimpeded by your "protection"

jnuckles · ‎11-30-2009

2 days, Still waiting for help.

Yaso_Kuuhl · ‎02-19-2009

Hi Jeff,

I have just asked a moderator to request someone from the Safe Web Team to check back with you and verify your website manually. Thanks for being patient :-)

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.

jnuckles · ‎11-30-2009

4 Days Still Waiting! This is rediclulous I need to stop our students from getting blocked now.

Yaso_Kuuhl · ‎02-19-2009

Hi Jeff,

I am sorry about this, and I also do not know why there is a delay. I will notify Phil_D of your website status.

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.

rajesh · ‎06-04-2009

Hi Jeff,

We have manually verified owership of your site 'icampus.jjc.edu' based on the verification file in the root folder. Our automated system could not pick it up because "http://icampus.jjc.edu/nortonsw_891dc4e0-bfeb-0.html" is getting redirected to "https://icampus.jjc.edu/nortonsw_891dc4e0-bfeb-0.html"