Norton Internet Security / Norton AntiVirus

[Quads]

How is your system running now??

Quads

[RadC]

Hey,

It's actually running fine. Symantec hasn't even detected the virus for the last day or so..

[Quads]

Disable Norton

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

After that you are free to go on your merry way.  You are now fixed / Solved.

If you want Malwarebytes download the Free version to install and don't click the Trial button

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

Quads

[RadC]

Wow, that's great! Thank you so much! :)

ok so you think the virus is completely gone now? Would it be safe to do online banking at this point then?

I just turned off the system restore, how long do you think I should wait to turn it back on again? I'm not sure I understand the system restore option etc, so just wondering when it would be safe to turn it back on again. Thanks!

[Quads · Accepted solution]

"ok so you think the virus is completely gone now? "

That is a dumb question

turn on system restore

Quads

[RadC]

Um ok, sorry..i thought that was ok to ask..
Anyway, thank you for your help. Computer is working fine, so I suppose this is solved.

Thanks again.