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Contributor
vietis
Posts: 13
Registered: ‎06-11-2009

Re: New installation NIS 2010 wont start!

Try to uninstall WinPatrol.

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: New installation NIS 2010 wont start!

Hello Habylab

Happy to read you report all fixed!

For those of us that have been anxiously following your issue....

Please share (if you care to) how you (and Tim) resolved your issue. 

We all learn when one learns.

 

Again, very happy to read "all fixed" .....Kudos Tim!

Cheers

bjm_

Tim_Lopez
Posts: 7,118
Topics: 331
Kudos: 1,500
Solutions: 814
Registered: ‎04-07-2008

Re: New installation NIS 2010 wont start!

Hi bjm,

 

It's not necessarily something that I think a lot of people will have problems with. While Spybot S&D and WinPatrol were active and running at the same time on the computer (I disabled those before installing), there were also many remnants of Norton Beta software left on the computer. It could have been that an old beta driver was on that wasn't being over-written, and the privileges for C:\ProgramData\Norton were assigned to a separate user without admin rights. It was just a few things I corrected then ran the installer again, and it installed and launched fine. 

 

My suggestions for Habylab were that if anything went wrong after the installation, to uninstall Spybot S&D and WinPatrol, reboot, and see if that fixes the issue. Hopefully this was attempted. 

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation
Contributor
Habylab
Posts: 49
Registered: ‎07-04-2009

Re: New installation NIS 2010 wont start!

I have uninstalled both, still reporting issues with Gmail

Contributor
Habylab
Posts: 49
Registered: ‎07-04-2009

Re: New installation NIS 2010 wont start!

Ok, its a weird problem. In the add on called "SimpleMail" It can refresh each of my email accounts indidually (One gmail, one plusnet), but together, gmail can't connect. Didn't used to do this before Norton NIS. Settings I need to change, or something similar?

 

Also, Spybot I can understand uninstalling, as it really isn't that good anymore, but WinPatrol? Is there any better alternatives, because I find it useful for quickly changing start up items, and dismissing unwanted ones.

 

Cheers,

Harry

Contributor
Habylab
Posts: 49
Registered: ‎07-04-2009

Re: New installation NIS 2010 wont start!

Could do with some help here....

Cheers,

Harry

floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: New installation NIS 2010 wont start!

Hello Habylab

 

Please remember that it is a holiday weekend for many people since it is Easter on Sunday..

Success always occurs in private and failure in full view.




Contributor
Habylab
Posts: 49
Registered: ‎07-04-2009

Re: New installation NIS 2010 wont start!

Sorry should of thought of that.

Contributor
Habylab
Posts: 49
Registered: ‎07-04-2009

Re: New installation NIS 2010 wont start!

Still got a problem, can't seem to fix it.

floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: New installation NIS 2010 wont start!

Hello Habylab

 

Also, Spybot I can understand uninstalling, as it really isn't that good anymore, but WinPatrol? Is there any better alternatives, because I find it useful for quickly changing start up items, and dismissing unwanted ones.


Sorry, it looks like they made some more changes to the forum overnight. They took away my line when I wanted to quote something and hitting quote ended up with it quoting something other than what I wanted to quote.

 

Since you mentioned that you have changed start up items and changing unwanted ones, perhaps you changed something that was necessary for your features to work.

 

Success always occurs in private and failure in full view.