Norton Internet Security / Norton AntiVirus

[siliconman01]

Why is NIS 2008 V15.0.0.60 not informing users that there is a new NIS version 15.5.0.23 and 2.1 Add-On pack available for installation? 

I manually downloaded and installed the new versions.  There are some noticeable improvements over the V15.0.0.60. 

And BTW, congratulations and THANK YOU for implementing this new User forum.  It will be a big success if problems are resolved on a timely basis. 

Message Edited by siliconman01 on 04-13-2008 05:33 AM

[Stu · Accepted solution]

---

siliconman01 wrote:

Why is NIS 2008 V15.0.0.60 not informing users that there is a new NIS version 15.5.0.23 and 2.1 Add-On pack available for installation? 

I manually downloaded and installed the new versions.  There are some noticeable improvements over the V15.0.0.60. 

And BTW, congratulations and THANK YOU for implementing this new User forum.  It will be a big success if problems are resolved on a timely basis. 

Message Edited by siliconman01 on 04-13-2008 05:33 AM

---

The new 15.5 is being upgraded through u[pdates. Wht would you like to be informed?

[Ed_in_OR]

---

siliconman01 wrote:

Why is NIS 2008 V15.0.0.60 not informing users that there is a new NIS version 15.5.0.23 and 2.1 Add-On pack available for installation? 

I manually downloaded and installed the new versions.  There are some noticeable improvements over the V15.0.0.60. 

And BTW, congratulations and THANK YOU for implementing this new User forum.  It will be a big success if problems are resolved on a timely basis. 

Message Edited by siliconman01 on 04-13-2008 05:33 AM

---

Where did you find the manual download for the new version of NIS 2008?

Thanks.

Message Edited by Ed_in_OR on 04-13-2008 02:59 PM

[Stu]

---

Ed_in_OR wrote:

---

siliconman01 wrote:

Why is NIS 2008 V15.0.0.60 not informing users that there is a new NIS version 15.5.0.23 and 2.1 Add-On pack available for installation? 

I manually downloaded and installed the new versions.  There are some noticeable improvements over the V15.0.0.60. 

And BTW, congratulations and THANK YOU for implementing this new User forum.  It will be a big success if problems are resolved on a timely basis. 

Message Edited by siliconman01 on 04-13-2008 05:33 AM

---

Where did you find the manual download for the new version of NIS 2008?

Thanks.

Message Edited by Ed_in_OR on 04-13-2008 02:59 PM

---

Npt sure where hefound it but the trial version do it for me most of the time

[siliconman01]

Trialware link

http://shop.symantecstore.com/store/symnahho/en_US/ContentTheme/ThemeID.106300/pbPage.Trialware_en_U...

Add-on Pack link

http://www.symantec.com/norton/products/overview.jsp?pcid=is&pvid=naop1

[Stu]

---

siliconman01 wrote:

Trialware link

http://shop.symantecstore.com/store/symnahho/en_US/ContentTheme/ThemeID.106300/pbPage.Trialware_en_U...

Add-on Pack link

http://www.symantec.com/norton/products/overview.jsp?pcid=is&pvid=naop1

---

Thanx

[Ed_in_OR]

Got it! Works great except that the install wiped out my Identity Safe Cards and Log-ins.

Thanks siliconman01.

[Vejdin]

---

Ed_in_OR wrote:

Got it! Works great except that the install wiped out my Identity Safe Cards and Log-ins.

Thanks siliconman01.

---

You should backup your Identity Save data before reinstall or upgrade. There is an option to backup/restore your data located in "Identity Save Settings: Backup and Restore" to a singe file with .npm extention. This is what I did when migrating from NIS to N360. Use your previous password to create a profile after reinstall/upgrade, and then you can restore the .npm file. I had problems with a different password.

[Ed_in_OR]

---

Vejdin wrote:

---

Ed_in_OR wrote:

Got it! Works great except that the install wiped out my Identity Safe Cards and Log-ins.

Thanks siliconman01.

---

You should backup your Identity Save data before reinstall or upgrade. There is an option to backup/restore your data located in "Identity Save Settings: Backup and Restore" to a singe file with .npm extention. This is what I did when migrating from NIS to N360. Use your previous password to create a profile after reinstall/upgrade, and then you can restore the .npm file. I had problems with a different password.

---

Thank you.

[siliconman01]

---

Stu wrote:

---

siliconman01 wrote:

Why is NIS 2008 V15.0.0.60 not informing users that there is a new NIS version 15.5.0.23 and 2.1 Add-On pack available for installation? 

I manually downloaded and installed the new versions.  There are some noticeable improvements over the V15.0.0.60. 

And BTW, congratulations and THANK YOU for implementing this new User forum.  It will be a big success if problems are resolved on a timely basis. 

Message Edited by siliconman01 on 04-13-2008 05:33 AM

---

The new 15.5 is being upgraded through u[pdates. Wht would you like to be informed?

---

It has been 2 weeks since this response/solution was posted.  I have several friends who have not yet received this V15.5.0.23 update via their licensed NIS 2008 LiveUpdate.  It doesn't appear that it is a LiveUpdate download and that NIS 2008 has to be upgraded manually.  Right?/Wrong!/Be Patient