03-10-2010 12:05 PM
Hello, I'm using Windows 7 Ultimate 64 bit. For several days, when I switch on my computer, a Microsoft.NET Framework appears on my desktop. My Dell tech support team accessed my system remotely earlier today and determined that it was an issue with Explorer's "enable third party browser add ons". They unchecked it from the Explorer advanced tab and the situation cleared up. However.....doing that has now caused the antiphishing option in Norton to turn off. Apparently, Internet Explorer has its own antiphishing feature and it seems that this might be yet another issue if if click on Norton's "Fix Now". I tried it and sure enough the Microsoft.NET Framework window returned. Does anyone know how I can prevent this without compromising antiphishing to function properly in Norton? Thanks.
03-10-2010 12:09 PM
I cant answer specifically for 64 bit operating systems. However, why not turn on 3rd party add ins, but under tools goto manage add-ons and see if you can enable some and disable others to achieve the desired affect.
03-10-2010 12:12 PM - edited 03-10-2010 12:13 PM
Could you post a screenshot of your currently enabled add-ons? Go to Tools - Manage add-on and see what are the add-ons thatare enabled. Also, what exacly appears on your desktop?
03-10-2010 12:13 PM
You may want to consider upgrading to NIS 2010 - as a user of NIS 2009, you can do so for free. Often, upgrading to the latest version solves some bugs, besides equipping you with the latest security software. If you decide to upgrade to NIS 2010, then you can do so via the Norton Update Center over here:
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