10-27-2010 03:19 AM
hi my problem started after i installed nis 2011 i cant connect to internet why this happens any ideas?how can i solve it?
10-27-2010 05:22 AM
To rule out modem failure, can you connect your computer to the net via another source like using the ethernet cable or wifi.
10-27-2010 05:48 AM
oscardooper wrote:hi my problem started after i installed nis 2011 i cant connect to internet why this happens any ideas?how can i solve it?
Hi oscardooper
Welcome to the Norton Community Forums
Does your USB modem show correctly as a working device in Device Manager?
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
10-27-2010 12:06 PM
Hello oscardooper
Please try reinstallng your network card driver and see if this fixes the problem. Thanks.
Success always occurs in private and failure in full view.
10-27-2010 12:18 PM
Hi oscardooper,
See this Symantec Knowledge Base article to troubleshoot this issue:
I cannot connect to the Internet after I install Norton Internet Security 2011
10-27-2010 12:29 PM
There is also some kind of a peculiarity in Windows recently, possibly due to one of the updates, to do with autoplay settings. I could not get a perfectly functional webcam to work until I unplugged it, and then plugged it in again while holding down the shift key. This apparently will allow certain devices that are activated by other software applications to run.
Thank you Google!
