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Posts: 1
Registered: ‎04-25-2011

Norton Annual Renewal

I have had Norton for a good 10 years with no problems. However today I saw an automatic withdrawal from my checking account for the "NORTON ANNUAL RENEW 8772945265. I have never signed up for the automatic Norton renewal.  This charge I am referring to was on 4/18/11. In Feb.. of this year I purchased the 2011 Norton Antivirus with Antispyware on disc instead of download.


My question to anyone who may know is this: Is there any way that I can get that money back? I have Multiple Sclerosis as well as my husband therefore on a tight budget so every penny counts. Thank you to anyone that tries to help!! Christy

Regular Contributor
Posts: 721
Registered: ‎12-17-2010

Re: Norton Annual Renewal

Hi Welcome to Norton Community


sorry you faced this problem



You can contact Customer Support For getting the refund


They will Solve the issue Very quickly 





As for the Automatic Renewal Goes



You can either ask The Customer Care Repres. to cancel or you can follow instructions given Here