05-04-2009 09:17 PM
05-05-2009 09:34 AM
05-06-2009 05:11 AM
We are able to reproduce this issue of partial deletion of emails in the Norton AntiSpam folder when you click on the "Empty spam folder" button on the Norton Toolbar. We are going to take this as a bug internally and try and come up with a fix.
The deletion pattern seems to be (x/2)+1, where x is the number of emails in the Norton AntiSpam folder.
Thanks for bringing this up on the forum.
You said running live update fixed the problem. Can you tell us what updates were downloaded? If you can think of anything else that you suspect, fixed the problem, please let us know.
05-06-2009 07:24 AM