05-20-2011 05:27 PM
Hi, Im trying to unblock a high risk item in a .rar file and whenever i extract it it gets deleted, i know this is a good file but i cant find the unblock/ignore thing. Please help me
Thanks in advance
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05-21-2011 12:29 AM
Check in history to see if it is in quarantine. If so, you may be able to restore it and add it to scan and auto-protect exclusions from there. You can also submit it to Symantec to be checked before you restore it just in case there is a reason for the deletion.
05-21-2011 04:21 AM - edited 05-21-2011 04:23 AM
If you unrar alot of (a - hem) high risk item's that you are comfortable to unpack, I would designate a whole folder and exclude it from scan and auto protect in the settings. You can then just drag the rar(s) into that folder and unpack them there without issue. ; ) (also there is a setting in NIS that will quarantine the risk even within a rar file so this would prevent that too)