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JohnOzuk
Posts: 41
Registered: ‎09-11-2012

Norton AntiVirus error 3048 3

OS: windows 7, home premium, 64 bit

Computer: HP Laptop

Windows Updates: Current

Norton Product id: 20.2.0.19

 

I was in the midst of sending an email when Norton popped a box that it had encountered error 3048 3.  I followed instructions and downloaded and ran 20121216-007-v5i64.  It ran, didn't really say much.  I'll post log at bottom, but first a few questions:

 

1) what is this error reporting

2) I hope popup from Norton, I hate responding to popups

3) Norton seemed to be running fine, even with popup (responded, green check mark)

4) Does below log indicate success, are registry errors of concern or is this a general purpose tool and I don't have all products installed

 

I rebooted Norton came up fine.  Full system scan clean.  Hope ok.  Thanks!

 

Mon Dec 17 07:22:35 2012 : ******************************************************************
Mon Dec 17 07:22:35 2012 :         Starting Intelligent Updater - Version 5.1.1.7
Mon Dec 17 07:22:35 2012 : ******************************************************************
Mon Dec 17 07:22:35 2012 : AUTH SYMSIGNED BEGIN: Started.
Mon Dec 17 07:22:35 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Mon Dec 17 07:22:35 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Mon Dec 17 07:22:35 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Mon Dec 17 07:22:35 2012 : IU RES SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the iuResource.dll
Mon Dec 17 07:22:35 2012 : IU RES LOAD: Successfully loaded the resource file..
Mon Dec 17 07:22:35 2012 : IU MODE: IU is running is FULL mode.
Mon Dec 17 07:22:52 2012 : CONFIG LOAD SUCCESS: Successfully loaded the configuration file: iuConfig.xml.
Mon Dec 17 07:22:52 2012 :     IU INFO: File-name : 20121216-007-v5i64.EXE
Mon Dec 17 07:22:52 2012 :     IU INFO: Creation-date : 20121216
Mon Dec 17 07:22:52 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Mon Dec 17 07:22:52 2012 : Entry details:
Mon Dec 17 07:22:52 2012 :     Update-File:             VIRSCAN.zip
Mon Dec 17 07:22:52 2012 :     Update-Desc:             Virus Definitions
Mon Dec 17 07:22:52 2012 :     Auth DLL Name:             SAVIUAuth
Mon Dec 17 07:22:52 2012 :     Auth DLL Location:         local
Mon Dec 17 07:22:52 2012 :     Auth Content-Type:         virus definitions x64
Mon Dec 17 07:22:52 2012 :     Deploy Content-Type:         virus definitions x64
Mon Dec 17 07:22:52 2012 :     Deploy DLL Name:         SAVIUDeploy
Mon Dec 17 07:22:52 2012 :     Deploy DLL Location:         local
Mon Dec 17 07:22:52 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - SAVIUAuth
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SAVIUDeploy
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Mon Dec 17 07:22:52 2012 : The product corresponding to this entry in iuconfig.xml is not installed on the system.
Mon Dec 17 07:22:52 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Mon Dec 17 07:22:52 2012 : Entry details:
Mon Dec 17 07:22:52 2012 :     Update-File:             VIRSCAN.zip
Mon Dec 17 07:22:52 2012 :     Update-Desc:             Virus Definitions
Mon Dec 17 07:22:52 2012 :     Auth DLL Name:             ISAuthDLL
Mon Dec 17 07:22:52 2012 :     Auth DLL Location:         local
Mon Dec 17 07:22:52 2012 :     Auth Content-Type:         virus definitions x64
Mon Dec 17 07:22:52 2012 :     Deploy Content-Type:         virus definitions x64
Mon Dec 17 07:22:52 2012 :     Deploy DLL Name:         ISDeployDLL
Mon Dec 17 07:22:52 2012 :     Deploy DLL Location:         local
Mon Dec 17 07:22:52 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - ISAuthDLL
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - ISDeployDLL
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Mon Dec 17 07:22:52 2012 : The product corresponding to this entry in iuconfig.xml is not installed on the system.
Mon Dec 17 07:22:52 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Mon Dec 17 07:22:52 2012 : Entry details:
Mon Dec 17 07:22:52 2012 :     Update-File:             VIRSCAN.zip
Mon Dec 17 07:22:52 2012 :     Update-Desc:             Virus Definitions
Mon Dec 17 07:22:52 2012 :     Auth DLL Name:             Norton X64 AuthDLL
Mon Dec 17 07:22:52 2012 :     Auth DLL Location:         local
Mon Dec 17 07:22:52 2012 :     Auth Content-Type:         VirusDefs
Mon Dec 17 07:22:52 2012 :     Deploy Content-Type:         VirusDefs
Mon Dec 17 07:22:52 2012 :     Deploy DLL Name:         Norton X64 DeployDLL
Mon Dec 17 07:22:52 2012 :     Deploy DLL Location:         local
Mon Dec 17 07:22:52 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - Norton X64 AuthDLL
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Succeeded while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - Norton X64 DeployDLL
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:52 2012 : REG SUCCESS: Succeeded while fetching the path from registry.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED BEGIN: Started.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the authorization dll C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\NUMEng.dll
Mon Dec 17 07:22:52 2012 : AUTH LOAD SUCCESS: Successfully loaded the authorization dll - C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\NUMEng.dll
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED BEGIN: Started.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Mon Dec 17 07:22:52 2012 : DEPLOY SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the deployment dll C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\NUMEng.dll
Mon Dec 17 07:22:52 2012 : DEPLOY LOAD SUCCESS: Successfully loaded the deployment dll - C:\Program Files (x86)\Norton AntiVirus\Engine\20.2.0.19\NUMEng.dll
Mon Dec 17 07:22:52 2012 : AUTHORIZATION SUCCESSFUL: VIRSCAN.zip is successfully authorized for deployment.
Mon Dec 17 07:22:52 2012 : DEPLOY PATH SUCCESS: VIRSCAN.zip will be deployed at location C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\VirusDefs\tmp675a.tmp
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED BEGIN: Started.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Mon Dec 17 07:22:52 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Mon Dec 17 07:22:52 2012 : UNRAR LOAD SUCCESS: Successfully loaded the UNRAR DLL.
Mon Dec 17 07:22:52 2012 : UNRAR OPEN SUCCESS: Success opening RAR file VIRSCAN.zip
Mon Dec 17 07:22:58 2012 : UNRAR EXTRACT SUCCESS: Succesfully extracted VIRSCAN.zip to C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\VirusDefs\tmp675a.tmp
Mon Dec 17 07:22:59 2012 : POST PROCESS SUCCESS: Successfully performed post processing for VIRSCAN.zip
Mon Dec 17 07:22:59 2012 : Calling ReleaseInstance() on the object of IIntelligentUpdaterAuthorizationManager2.
Mon Dec 17 07:22:59 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Mon Dec 17 07:22:59 2012 : Entry details:
Mon Dec 17 07:22:59 2012 :     Update-File:             VIRSCAN.zip
Mon Dec 17 07:22:59 2012 :     Update-Desc:             Virus Definitions
Mon Dec 17 07:22:59 2012 :     Auth DLL Name:             SSEIUAuth
Mon Dec 17 07:22:59 2012 :     Auth DLL Location:         local
Mon Dec 17 07:22:59 2012 :     Auth Content-Type:         virus definitions x64
Mon Dec 17 07:22:59 2012 :     Deploy Content-Type:         virus definitions x64
Mon Dec 17 07:22:59 2012 :     Deploy DLL Name:         SSEIUDeploy
Mon Dec 17 07:22:59 2012 :     Deploy DLL Location:         local
Mon Dec 17 07:22:59 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - SSEIUAuth
Mon Dec 17 07:22:59 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:59 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:59 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SSEIUDeploy
Mon Dec 17 07:22:59 2012 : REG SUCCESS: Success while opening key
Mon Dec 17 07:22:59 2012 : REG FAILURE: Failed while fetching the path from registry.
Mon Dec 17 07:22:59 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Mon Dec 17 07:22:59 2012 : The product corresponding to this entry in iuconfig.xml is not installed on the system.