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Visitor
Shockey62
Posts: 2
Registered: ‎01-30-2012

Norton AntiVirus not opening

[ Edited ]

Hey guys. So this is the first time this has happened. I tried opening Norton Antivirus and nothing happened for a good minute or so then a pop up comes up and says, "Sciter default loader cannot find: /standard". Then I click ok and another one pops up and says, "Sciter default loader cannot find: /std_frameless_UI". I kept clicking ok and it shows the same two messages in an infinite loop, until I end the process: symer.exe *32 Symantec Error reporting. I also  tried restarting my PC but it didnt help. I'm willing to reinstall if necessary.

 

Bought Norton AntiVirus 2011 in August 201 but was allowed to upgrade to 2012 version.

System specs:

HP 2000-219dx Notebook PC

Windows 7 64bit

8GB memory

298GB

AMD E-350 processor

AMD Radeon HD 6310 Graphics

 

Any help would be great. Thanks!

 

 

Tim_Lopez
Posts: 7,612
Topics: 353
Kudos: 1,512
Solutions: 890
Registered: ‎04-07-2008

Re: Norton AntiVirus not opening

Hello Shockey62,

 

Try running a scan with Norton Bootable Recovery Tool or Norton Power Eraser - http://security.symantec.com/nbrt/overview.aspx?

 

Let us know if anything is reported back from this. 

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation
Visitor
Shockey62
Posts: 2
Registered: ‎01-30-2012

Re: Norton AntiVirus not opening

I ended up reinstalling Norton Antivirus 2012 and everything is working fine. Thanks for the respone though!

 

Newbie
Dakomii
Posts: 1
Registered: ‎02-13-2012

Re: Norton AntiVirus not opening

For anyone else who has this problem and can't find the CD, find out your Norton type and download the free trial, you will have all your days left, if your looking for this it was probally caused by a system restore, next time try moving the program onto a thumb drive