09-18-2009 12:56 PM
from Norton AV 2009 Gaming Edition, i reinstalled Norton AV 2010 but it failed upon initial update.
btw, my system is Windows 7 x86.
here are the screenies:
that's where it ends, it just keeps on running with 100% but nothing happened next.
what seems to be the problem? Thanks.
09-18-2009 01:00 PM - edited 09-18-2009 01:00 PM
I am getting the exact same problem with Norton Internet Security 2010 on both my computers since today. I get the failed update and even get the claim that my latest updates were 20 days ago.
What is going on?
Both computers have Windows Vista 32-bit SP2
09-18-2009 01:03 PM - edited 09-18-2009 01:04 PM
09-18-2009 01:07 PM
<< ... even get the claim that my latest updates were 20 days ago. >>
That has been normal for me when installation finishes except it varies with when the original file was prepared. I don't remember it updating during installation whether with 2010 or 2009.
Are you saying that it installed OK but won't update when you click on Live Update? Or just that it finished installation like that?
I can't tell with the first post since after the first image the other ones have not been cleared yet by the moderators.
As the later post says it may be a fault with the server but it is working OK for me here in Florida now.
Where are you located?
09-18-2009 05:28 PM
09-19-2009 01:22 AM
I noticed this morning that Norton released a very large Virus definitions update (45MB). Since then the problem I posted above has been resolved.
09-19-2009 02:00 AM
Ya this problem is resolved by manual updation as done by me in past several times.
Sry was not here when u posted the problem, else i would have given solution right away and saved ur time.
09-19-2009 02:05 AM
I've seen this problem once or twice before, it seems to be a bit of a messed up intallation (from the beginning). It seems as though somewhere along the line, the virus defs get corrupted or something similar - usually a manual intelligent updater fixes the problem.
problem also gets fixed when Norton LU re-downloads the entire virus def set - that would have been the 45MB.
09-19-2009 12:52 PM